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How can you be an ethical corporate citizen in an increasingly complex, multiple-stakeholder world? This is the most pressing question facing businesses today, small and large, local and global. Business Ethics is a thorough yet accessible exploration of the main ethical theories and how these apply to the major stakeholders facing this question. Written from a truly international perspective and supported by diverse and innovative learning features, this book provides the tools and concepts necessary to understand and effectively manage ethical challenges wherever you are in the world. 'Key Concepts' and 'Think Theory' boxes ensure the essential ideas are straightforward to grasp but don't go unchallenged, while 'Ethics in Action' boxes and Case Studies illustrate these ideas at play in the working world. Step into the shoes of adecision-maker with 'Ethical Dilemma' boxes and hear from them first hand with new 'Practitioner Spotlight' boxes, which feature fascinating insights from real-life practitioners on how they manage ethical decisions and what skills they consider to be crucial to success.The fifth edition offers a wealth of new cases and examples as well as updates of favourites from previous editions, including features on AirBnB, TOMS, and McDonalds. Bespoke video interviews with the practitioners from the book and new multiple-choice questions enhance the online resources for students, while workshop and flipped classroom activity ideas support lecturers. In addition, content has been thoroughly updated across the book and online to reflect the latest developments and issuessurrounding corporate citizenship, globalization, and sustainability. The book is supported by an extensive range of online resources:For students: Practitioner Spotlight videos and web linksAdditional Case Study web linksAdditional Ethics in Action web linksAddition Ethics on Screen web linksThink Theory responsesFilm listEthics career guideFurther readingMultiple-choice questionsFor lecturers: VLE contentPowerPoint slidesTest bankCase bankSample course outlineTeaching notes for Case StudiesTeaching notes for Ethical DilemmasTeaching notes for Ethics in Action featuresTeaching notes for Ethics on Screen featuresIdeas for structured workshops
Table of Contents
List of figures and tables xi
List of feature boxes xiv
How to use this book xvi
Guide to the book xx
Guide to the online resources xxii
Acknowledgements xxv
Editorial advisory panel xxvii
PART A UNDERSTANDING BUSINESS ETHICS 1 (230)
1 Introducing Business Ethics 3 (41)
What is business ethics? 4 (5)
Why is business ethics important? 9 (4)
Business ethics in different 13 (4)
organizational contexts
Globalization: a key context for business 17 (12)
ethics?
Sustainability: a key goal for business 29 (7)
ethics?
Summary 36 (8)
2 Framing Business Ethics: Corporate 44 (41)
Responsibility, Stakeholders, and
Citizenship
Towards a framework for business ethics 45 (1)
What is a corporation? 45 (3)
Corporate social responsibility 48 (11)
Stakeholder theory of the firm 59 (6)
Corporate citizenship---the firm as a 65 (12)
political actor
Summary 77 (8)
3 Evaluating Business Ethics: Normative 85 (51)
Ethical Theories
Introduction 86 (1)
The role of ethical theory 87 (2)
Normative ethical theories and religion 89 (2)
Western modernist ethical theories 91 (23)
Alternative perspectives on ethical theory 114 (11)
Summary 125 (11)
4 Making Decisions in Business Ethics: 136 (45)
Descriptive Ethical Theories
Introduction 137 (1)
What is an ethical decision? 138 (1)
Models of ethical decision-making 139 (5)
Individual influences on ethical 144 (13)
decision-making
Situational influences on decision-making 157 (17)
Summary 174 (7)
5 Managing Business Ethics: Tools and 181 (50)
Techniques of Business Ethics Management
Introduction 182 (1)
What is business ethics management? 182 (8)
Setting standards of ethical behaviour: 190 (9)
designing and implementing codes of ethics
Managing stakeholder relations 199 (4)
Assessing ethical performance 203 (9)
Environmental management 212 (7)
Organizing for business ethics management 219 (4)
Summary 223 (8)
PART B CONTEXTUALIZING BUSINESS ETHICS: THE 231 (312)
CORPORATE CITIZEN AND ITS STAKEHOLDERS
6 Shareholders and Business Ethics 233 (50)
Introduction: reassessing the importance 234 (1)
of shareholders as stakeholders
Shareholders as stakeholders: 234 (7)
understanding corporate governance
Ethical issues in corporate governance 241 (15)
Shareholders and globalization 256 (6)
Shareholders as citizens of the 262 (7)
corporation
Shareholding for sustainability 269 (5)
Summary 274 (9)
7 Employees and Business Ethics 283 (51)
Introduction 284 (3)
Employees and other workers as 287 (4)
stakeholders
Ethical issues in the employment 291 (27)
relationship
Employing people worldwide: the ethical 318 (2)
challenges of globalization
The corporate citizen and employee 320 (1)
relations
Towards sustainable employment 321 (4)
Summary 325 (9)
8 Consumers and Business Ethics 334 (51)
Introduction 335 (1)
Consumers as stakeholders 335 (4)
Ethical issues, marketing, and the 339 (19)
consumer
Globalization and consumers: the ethical 358 (3)
challenges of the global marketplace
Consumers and corporate citizenship: 361 (8)
consumer sovereignty and the politics of
purchasing
Sustainable consumption 369 (8)
Summary 377 (8)
9 Suppliers, Competitors, and Business 385 (46)
Ethics
Introduction 386 (1)
Suppliers and competitors as stakeholders 387 (4)
Ethical issues and suppliers 391 (10)
Ethical issues and competitors 401 (4)
Globalization, suppliers, and 405 (7)
competitors: the ethical challenges of
global production networks
The corporate citizen in 412 (8)
business-to-business relationships:
ethical sourcing and fair trade
Sustainability and business 420 (4)
relationships: towards industrial
ecosystems?
Summary 424 (7)
10 Civil Society and Business Ethics 431 (47)
Introduction 432 (4)
Civil society organizations as 436 (3)
stakeholders
Ethical issues and CSOs 439 (14)
Globalization and civil society 453 (1)
organizations
Corporate citizenship and civil society: 454 (14)
charity, collaboration, enterprise, or
regulation?
Civil society, business, and 468 (3)
sustainability
Summary 471 (7)
11 Government, Regulation, and Business 478 (49)
Ethics
Introduction 479 (1)
Government as a stakeholder 479 (5)
Ethical issues in the relationship 484 (19)
between business and government
Globalization and business-government 503 (3)
relations
Corporate citizenship and regulation: 506 (10)
business as key player in the regulatory
game
Governments, business, and sustainability 516 (4)
Summary 520 (7)
12 Conclusions and Future Perspectives 527 (16)
Introduction 528 (1)
The nature and scope of business ethics 528 (4)
Globalization as a context for business 532 (1)
ethics
Sustainability as a goal for business 533 (1)
ethics
Corporate citizenship and business ethics 534 (1)
The contribution of normative ethical 535 (1)
theories to business ethics
Influences on ethical decision-making 536 (1)
The role of management tools in business 537 (1)
ethics
The role of different stakeholder 537 (2)
constituencies in business ethics
Trade-offs and conflicts between 539 (1)
different stakeholder groups
Summary 540 (3)
References 543 (36)
Subject index 579 (15)
Name index 594 (7)
Countries and regions index 601 (2)
Companies, organizations, and brands index 603
