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Full Description
The book is an exploration of the theoretical, conceptual and methodological foundations of human-centred design. Specifically, it critically examines the notion of 'practice' and argues for an understanding of the concept which emanates from engagement with design problems rather than simply from social scientific theory. The contributors to the book in their various ways all subscribe to a systematic account of how practice- oriented studies can inform design.
Using the perspective of 'grounded design', it pursues a long term view of the design process, arguing for user engagement from the very earliest stages of design policy, including methods for understanding user practices to inform initial design policies up to and including processes of appropriation as technologies are embedded in contexts of use. Grounded design is a perspective which also deals with the vexed problem of appropriate generalization in design studies and the kinds of cross-comparison that can usefully be done. The book contains a number of case studies which exemplify these themes, some of which are rooted in the use of technology in organizational contexts, others of which deal with design in contexts such as care of the elderly, firefighting and multicultural education.
Contents
Conceptual Foundations
1: Gunnar Stevens, Markus Rohde, Matthias Korn, & Volker Wulf: Grounded Design: A Research Paradigm in Practice-based
2: Kjeld Schmidt: Practice and technology, On the conceptual foundations of practice-centered computing
3: Kjeld Schmidt: 'Practice theory': A critique
4: Gunnar Stevens, Volkmar Pipek: Making Use
5: Charlotte P. Lee, Kjeld Schmidt: A bridge too far? - Critical remarks on the concept of 'infrastructure' in CSCW and IS
Methodological Positionings
6: Dave Randall: Investigation and Design
7: Ina Wagner: Critical Reflections on Participation in Design
8: Markus Rohde, Volker Wulf: Integrated Organization and Technology Development (OTD): A critical evaluation
9: Gillian R. Hayes: Design, Action, and Practice: Three Branches of the Same Tree
10: Corinna Ogonowski, Timo Jakobi, Claudia Müller, Jan Hess: PRAXLABS: A sustainable framework for user-centered ICT development - Cultivating research experiences from Living Labs in the home
Design Case Studies
11: Claudia Müller, Lin Wan: ICT-Design in a Complex Moral Universe - Ethnography-based Development of a GPS Monitoring System for Persons who Wander
12: Konstantin Aal, Anne Weibert, Kai Schubert, Mary-Ann Sprenger, Thomas von Rekowski: come NET - Connecting Computer Clubs with a Community Platform
13: Michael Spahn, Julian Dax, Fahri Yetim, Volkmar Pipek: Enabling Users of Enterprise Systems to Mashup Resources and Develop Widgets
14: Nozomi Ikeya, Dave Randall, K. Kashimura, N. Kawasaki: A Fitting Solution
15: Matthias Betz, Volker Wulf: Towards Transferability in Grounded Design: Comparing two Design Case Studies in Firefighting
Meta Research
16: Dave Randall, Juri Dachtera, Tobias Dyrks, Bernhard Nett, Volkmar Pipek, Leonardo Ramirez, Gunnar Stevens, Ina Wagner, Volker Wulf: Research into Design Research Practices: Supporting an Agenda towards Self-Reflectivity and Transferability
