Full Description
Quality early childhood education requires educators to develop strong relationships with children, families, colleagues, and professional and community stakeholders. Integral to the building and maintaining of such relationships is effective interpersonal and workplace communication.
Communicating with diverse individuals and groups within and external to the early childhood setting, requires proficiency in skills that include active listening, showing empathy, being assertive, interviewing, managing conflict, managing change, and working in teams. Through developing interpersonal and workplace communication skills, educators gain capacity to practice as intentional and effective communicators in complex and dynamic teaching environments.
Contents
Part A: Introduction to Professional Communication1 Why Effective Communication Matters2 Exploring the Communication Process3 Principles of Professional CommunicationPart B: Interpersonal Communication4 Active Listening5 Engaging and Meeting with Families6 Intercultural Communication7 Communication Using Digital Technologies and Social MediaPart C: Workplace Communication8 Approaches to Workplace Communication9 Working in Teams10 Meetings and Making Decisions11 Working with and Leading ChangePart D: Bringing It All Together12 Difficult Conversations
