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Full Description
Want people who care, engage, work hard, support your strategies, and deliver results? Start right here. Through more than a dozen case studies, top workforce optimization consultant David Russo identifies exactly what great organizations do differently when it comes to managing their people. He distills these differences into 17 rules, covering everything from resourcing and compensation to leadership development, risk-taking to change management. You'll learn exactly how to apply these rules in your organization, whether you're large or small, high-tech or low-tech, profit-making or non-profit. Using Russo's techniques, companies can build genuine esprit de corps, virtually guaranteeing that the efforts, minds, and hearts of their employees are focused on the corporate mission, and challenged with producing outstanding results and competitive advantage. What's more, this book's techniques help companies attract and retain the kinds of talent best suited to their unique work environments, promoting long-term success, not just short-term "quick fixes."
Contents
Introduction 1 Rule #1Stay 9 Rule #2: Play "Win-Win" with Your Employees (and Allow Them to Be All They Can Be for Self and Company) 21 Rule #3: Cultivate Leadership, Not Management, and Know the Difference! 33 Rule #4: Provide Ample and Appropriate Resources 41 Rule #5: Demand Contribution; Be Worthy of Receiving It 49 Rule #6: Applaud Effort; Reward Contribution 61 Rule #7: Cheerlead; The "Magic" of M&Ms 71 Rule #8: Build a Workplace on a Foundation of Respect 81 Rule #9: Cultivate the Risk-Trust Dynamic 91 Rule #10: Make Room for Fun in the Workplace (Nurture Lightheartedness/Levity) 101 Rule #11: Create Opportunities for Employee "Alignment" with Vision, Values, and Mission 109 Rule #12: Understand Human Capital 119 Rule #13: Treat Employees as "Volunteers" 129 Rule #14: Know Your Culture 139 Rule #15: Understand the Nature of Change and Prepare Your Employees to Embrace It 153 Rule #16: Cultivate Organizational Ethics; Demand and Reward Ethical Behavior 165 Rule #17: The Last and Overarching Rule: Tell the Truth! (and a Few Action Items to Grow On) 177 Index 189
