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Full Description
Master the modern discipline of Organizational Development (OD), and use it to plan and drive effective change. Organization Development, Third Edition is today's complete overview of the OD discipline for managers, executives, administrators, consultants, and students alike. Fully updated to reflect major changes since the classic Second Edition, it explains how OD is now practiced, and how it is continuing to evolve. The authors illuminate each key theory in the field, giving readers the background they need to translate theory into action, make key choices, help organizations learn, and lead change. Coverage includes: What OD is, where it came from, and where it is headed Understanding OD as a process of change Defining the OD client (why your client may not be who you think it is) Diagnosing organizational problems Applying the Burke-Litwin model of organizational performance and change Assessing how well OD techniques work Working as an OD consultant, and much more
Contents
Preface xiiPart I: The Field of Organization DevelopmentChapter 1: What Is Organization Development? 1Chapter 2: Organization Development Then and Now 17Chapter 3: Where Did Organization Development Come From? 45Chapter 4: Organization Development as a Process of Change 69Part II: Understanding Organizations: DiagnosisChapter 5: Defining the Client: A Different Perspective 101Chapter 6: Understanding Organizations: The Process of Diagnosis 115Chapter 7: The Burke-Litwin Model of Organizational Performance and Change 145Chapter 8: Understanding Organizations: Covert Processes 161Part III: Changing OrganizationsChapter 9: Planning and Managing Change 185Chapter 10: Understanding and Changing Loosely Coupled Systems 209Chapter 11: Does Organization Development Work? 239Chapter 12: The Organization Development Consultant 255Chapter 13: Coaching and Organization Development 281ConclusionChapter 14: Organization Development and the Future 307References 325Index 355
