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Full Description
30 up-to-date case studies illuminate every aspect of modern supply chain management * Risk management, analytics, global supply chain issues, and much more * Innovative processes, technologies, strategies, and tactics * An indispensable resource for both students and practitioners This casebook brings together 30 focused cases addressing virtually every aspect of supply chain management, from procurement to warehousing, strategy to risk management, IT to supplier selection and ethics. A global team of contributors presents key challenges in industries ranging from pharmaceuticals to fashion and previews issues ranging from the "limits of lean" to the potential of 3-D printing. Cases vary in length and complexity, offering maximum flexibility to both instructors and readers; a convenient table provides fast access to specific topics. Qualitative cases are supported by relevant discussion questions and sample responses; quantitative cases are supported by completed numerical solutions, and, where applicable, associated spreadsheets.
Contents
Preface xiiiChapter 1 Comprehensive Coverage of Supply Chain Issues 1Case 1 The Salvation Army in Dallas: The Supply Chain Challenges of a Non-Profit Organization 3 Arunachalam Narayanan, University of HoustonCase 2 Perdue Farms: A Vertically Integrated Supply Chain 25 Ling Li, Old Dominion UniversityChapter 2 Supply Chain Risk Management 37Case 3 Improving Stanford Blood Center's Platelet Supply Chain 39 Yenho Thomas Chung, LG CNS Entrue Consulting Partners Feryal Erhun, Stanford University Tim Kraft, University of VirginiaCase 4 Financial and Operational Risk Management at Molson Coors 50 Dennis Kira, Concordia University Ahmet Satir, Concordia University Dia Bandaly, Concordia UniversityCase 5 Toyota China: Matching Supply with Demand 68 Xiaoying Liang, City University of Hong Kong Lijun Ma, Shenzhen University Houmin Yan, City University of Hong KongCase 6 Cisco Systems, Inc.: Supply Chain Risk Management 80 Maria Jesus Saenz, MIT-Zaragoza International Logistics Program Elena Revilla, IE Business SchoolCase 7 BESSI: The Importance of Coordinating Product Development with Supply Chain Planning in the Fashion Goods Industry 96 Maria Caridi, Politecnico di Milano Margherita Pero, Politecnico di Milano Antonella Moretto, Politechnico di MilanoChapter 3 Supply Chain Analytics 109Case 8 Queuing at eCycle Services 111 Janice Eliasson, University of Calgary Brent Snider, University of CalgaryCase 9 Multi-Echelon Inventory Decisions at Jefferson Plumbing Supplies: To Store or Not to Store? 117 Amit Eynan, University of RichmondCase 10 Global Pharma: Managing Uncertainty 119 Sourabh Bhattacharya, Institute of Management Technology Surajit Ghosh Dastidar, Institute of Management TechnologyCase 11 Supplier Selection at Kerneos, Inc. 124 Ling Li, Old Dominion University Erika Marsillac, Old Dominion University Ted Kosiek, Kerneos, Inc.Case 12 The Interface between Demand Management and Production Strategies at TractParts 130 Abhishek Shinde, Indian Institute of Management Dileep More, Indian Institute of ManagementCase 13 Analyzing Distribution Network Options at Remingtin Medical Devices 134 Yusen Xia, Georgia State University Walter L. Wallace, Georgia State UniversityCase 14 NunaSacha: A Facility Redesign in the Ecuadorian Andes 140 Veronica Leon B., Universidad San Francisco de Quito Daniel Merchan D., Universidad San Francisco de Quito Ximena Cordova V., Universidad San Francisco de Quito Carla Tejada L., Universidad San Francisco de Quito Giuseppe Marzano, Universidad San Francisco de QuitoCase 15 Sherman's Supply Chain Challenge: Stopping the Retailer from Overcharging for Soda 156 Chuck Munson, Washington State UniversityChapter 4 Short but Sweet 161Case 16 Ethical Product Sourcing in the Starbucks Coffee Supply Chain 163 Dustin Smith, Washington State UniversityCase 17 Tmall, The Sky Cat: A Rocky Road Toward Bringing Buyers and Suppliers Together 171 Jianli Hu, Woodbury University Olivia Congbo Mao, Alibaba GroupCase 18 Make to Demand with 3-D Printing: The Next Big Thing in Inventory Management? 180 Tom McNamara, ESC-Rennes Erika Marsillac, Old Dominion UniversityCase 19 Airbus' Overstretched Supply Chain: Just How Far Can You Go Before Your Supply Chain Snaps? 184 Erika Marsillac, Old Dominion University Tom McNamara, ESC-RennesCase 20 How to Keep Your Food Supply Chain Fresh 188 Tom McNamara, ESC-Rennes Erika Marsillac, Old Dominion UniversityCase 21 The End of Lean?: Automobile Manufacturers Are Rethinking Some Supply Chain Basics 192 Erika Marsillac, Old Dominion University Tom McNamara, ESC-RennesChapter 5 Unique Challenges from Around the Globe 197Case 22 A Brazilian Dairy Cooperative: Transaction Cost Approach in a Supply Chain 199 Fernanda Pacheco Dohms, Pontifical Catholic University of Rio Grande do Sul Sergio Luiz Lessa de Gusm (c)o, Pontifical Catholic University of Rio Grande do SulCase 23 Continuous Process Reforms to Achieve a Hybrid Supply Chain Strategy: Focusing on the Organization in Ricoh 210 Mikihisa Nakano, Kyoto Sangyo UniversityCase 24 Improving Preparedness in Supply Chain Risk Management at Jacket 220 Jury Gualandris, Universita degli studi di Bergamo Matteo Kalchschmidt, Universita degli studi di BergamoCase 25 Supply Chain Strategy at Zophin Pharma 229 Arqum Mateen, Indian Institute of ManagementCase 26 Waste to Wealth-A Distant Dream?: Challenges in the Waste Disposal Supply Chain in Bangalore, India 233 M. Ramasubramaniam, Loyola Institute for Business Administration P. Chandiran, Loyola Institute for Business AdministrationCase 27 Transitioning the Supply Network of Chennai Engineering Ltd to Cloud Computing 241 N. Chandrasekaran, Take Solutions, Ltd. & Loyola Institute for Business AdministrationCase 28 Tussle between Maintaining Customer Satisfaction and Supply Chain Constraints: IGNYS Automotive 254 Satish Kumar, Indian Institute of Management Dileep More, Indian Institute of ManagementCase 29 When a Western 3PL Meets an Asian 3PL, Something Magical Happens 267 Shong-Iee Ivan Su, Soochow UniversityCase 30 Supply Chain Risk Management for Macro Risks 274 Matthias Klumpp, FOM University of Applied Sciences Hella Abidi, FOM University of Applied SciencesIndex 285
