基本説明
Gives nurses practical influence and communication tools and skills they desperately need: knowledge that is often assumed but rarely taught. Presents dozens of proven techniques for building and using influence in any role, in any healthcare organization.
Full Description
Still the only book of its kind, this intensely practical text helps nurses build the skills they need to gain and use influence throughout their entire careers. This second edition is updated throughout with new information on nursing, health care, and technology - including social media. Readable, timely, and upbeat, BECOMING INFLUENTIAL: A GUIDE FOR NURSES teaches through real-life examples, offering proven advice for using influence to solve many contemporary workplace problems. Self-assessments help readers evaluate their current organizational power, communication and goal-setting skills, negotiating and interviewing expertise, and even their abilities to manage confrontation. The book contains specific steps for career planning, resume building, career progress tracking, speech preparation, and more. Flexible learning activities include role plays, debates, observations, interviews, and networking assignments; up-to-date web and print resources support further exploration.
Contents
PART I. UNDERSTANDING INFLUENCE
1. What Is Influence and Why Do I Need It?
2. Rules of the Game
3. Understanding and Using Your Power
4. The Power of Image
5. Communicating Effectively
6. Why Politics?
PART II. USING INFLUENCE
7. Setting Goals and Making Things Happen
8. Making Connections and Building Coalitions
9. Negotiating for What You Want
10. Dealing with Difficult People and Situations
PART III. PUTTING INFLUENCE TO WORK FOR YOU
11. Enhancing Your Influence
12. Telling Nursing's Story
13. Managing Your Career
14. Balancing Your Life
PART IV. THE FINAL STEPS
15. Preparing Your Successors
16. Leaving Your Legacy
APPENDIX. Ten Little Known Secrets for Success
