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Contents
Preface.I. WHAT MAKES A CIO TICK?1. The Changing Role of the CIO.2. Scope of the CIO.3. It's All About Marketing.4. Creating a Community of Practice for CIOs.II. HARDWARE AND SOFTWARE TECHNOLOGY.5. Securing the IT Facility.6. Running Business Critical Applications Over the Internet: "The Middle Mile".7. Information Management: What's Next?8. Enterprise Integration: Methods and Technologies.9. Towards Collaborative Supply Chains Using RFID.10. Real-Time, Mission-Critical Business Intelligence: Lessons from the Military and Intelligence Community.III. INTERNAL FORCES.11. Software Return on Investment (ROI).12. Starting with the Users.13. Business Process Improvement.IV. INFORMATION ARCHITECTURE.14. The Five WS of IT Outsourcing.15. Outsourced Environments.16. Enterprise Information Architecture.17. Adaptive and Aware: Strategy, Architecture, and IT.V. EXTERNAL FORCES.18. Open Source-Time for a Plan.19. IT Governance: Towards a Unified Framework Linked to and Driven by Corporate Governance.20. E-Government.21. Compliance.22. Navigating the IT Procurement and Outsourcing Process.Index.