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The Only Complete Technical Primer for MDM Planners, Architects, and ImplementersCompanies moving toward flexible SOA architectures often face difficult information management and integration challenges. The master data they rely on is often stored and managed in ways that are redundant, inconsistent, inaccessible, non-standardized, and poorly governed. Using Master Data Management (MDM), organizations can regain control of their master data, improve corresponding business processes, and maximize its value in SOA environments.Enterprise Master Data Management provides an authoritative, vendor-independent MDM technical reference for practitioners: architects, technical analysts, consultants, solution designers, and senior IT decisionmakers. Written by the IBM (R) data management innovators who are pioneering MDM, this book systematically introduces MDM's key concepts and technical themes, explains its business case, and illuminates how it interrelates with and enables SOA.Drawing on their experience with cutting-edge projects, the authors introduce MDM patterns, blueprints, solutions, and best practices published nowhere else-everything you need to establish a consistent, manageable set of master data, and use it for competitive advantage.Coverage includesHow MDM and SOA complement each other Using the MDM Reference Architecture to position and design MDM solutions within an enterprise Assessing the value and risks to master data and applying the right security controls Using PIM-MDM and CDI-MDM Solution Blueprints to address industry-specific information management challenges Explaining MDM patterns as enablers to accelerate consistent MDM deployments Incorporating MDM solutions into existing IT landscapes via MDM Integration Blueprints Leveraging master data as an enterprise asset-bringing people, processes, and technology together with MDM and data governance Best practices in MDM deployment, including data warehouse and SAP integration
Contents
ForewordxxiiiAcknowledgments xxxiAbout the Authors xxxiiiChapter 1: Introducing Master Data Management 11.1 Introduction to Master Data Management 11.2 Why an MDM System? 61.3 What Is a Master Data Management System? 121.4 Business Benefits of Managed Master Data 37Conclusion 53References 53Chapter 2: MDM as an SOA Enabler 552.1 Overview 552.2 Brief Introduction to SOA 572.3 Information as a Service 832.4 MDM as a Service 86Conclusion 90References 90Chapter 3: MDM Reference Architecture 933.1 Definitions and Terms 933.2 Conceptual Architecture Overview 983.3 MDM Conceptual Architecture 1063.4 Architecture Principles 1103.5 MDM Logical Architecture 1143.6 MDM Component Model 1193.7 Component Relationship Diagram 1393.8 Master Data Management Component Interaction Diagrams 141Conclusion 162References 166Chapter 4: MDM Security and Privacy 1674.1 Introduction 1674.2 Information Risk Management for Master Data 1694.3 Security Considerations in MDM 1794.4 Logical SOA Security Architecture 1874.5 Applying the Security Reference Model to MDM 1994.6 Privacy 213Conclusion 216References 216Chapter 5: MDM Architecture Patterns 2195.1 Introduction to Patterns 2195.2 Terminology 2215.3 MDM Architecture Patterns Overview 2265.4 MDM Hub Patterns 2355.5 Information-Focused Application Integration Patterns 2595.6 Process-Focused Application Integration Patterns 2765.7 Enterprise System Deployment Patterns 2855.8 Pattern Selection and Pattern Composition 302Conclusion 304References 305Chapter 6: PIM-MDM Solution Blueprints 3076.1 Introduction to Master Data Management Solutions Blueprints 3076.2 Terms and Definitions 3086.3 New Product Introduction (NPI) Solution Blueprint for Consumer Electronics Industry 3106.4 Global Data Synchronization Solution Blueprint for Retail 3286.5 PIM-RFID Solution Blueprint for Track & Trace 344Conclusion 369References 369Chapter 7: CDI-MDM Solution Blueprints 3717.1 Introduction 3717.2 Master Patient Index Solution Blueprint for Healthcare 3727.3 Cross- and Up-Sell Solution Blueprint for Banking & Insurance 3907.4 Fraud and Theft Solution Blueprint for Banking and Insurance 4107.5 Self-Service Website Solution Blueprint for Telco 424Conclusion 437References 438Chapter 8: MDM Integration Blueprints 4418.1 Introduction to MDM Integration Blueprints 4418.2 Leveraging Data Warehouse (DW) Systems for MDM Integration Blueprint 4428.3 SAP Application Integration Blueprint 455Conclusion 475References 475Chapter 9: Master Data Management and Data Governance 4779.1 Governance 4779.2 MDM Project Lifecycle and Data Governance 4899.3 Data Stewardship 4969.4 Data Quality 496Conclusion 507References 507Appendix A: MDM User Roles 509A.1 User Roles for Solution Evaluation 510A.2 User Roles for Solution Development 511A.3 User Roles for Solution Administration and Operation 519A.4 The Solution User 528A.5 Relations between User Roles 528References 532Appendix B: Software and Solution Offerings for MDM Deployments 533B.1 Analytic Services 534B.2 Enterprise Application Integration using ESB 534B.3 External Data Providers 534B.4 Information Integration Services 535B.5 Master Data Management Services 535B.6 Security 535B.7 Track and Trace Solutions 536B.8 Links to Relevant Homepages 536Appendix C: Master Data Management and Regulations 539C.1 Introduction 539C.2 Regulations 540References 558Appendix D: Standards and Specifications 559Appendix E: Glossary & Terms 575Index 599
