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Full Description
This book introduces the current and future manager to writing in the hospitality Industry. Starting with a grammar review, the book quickly moves into the writing done daily in the various hospitality operational departments from food and beverage to lodging. Ideal for both the classroom and the office, this book provides current and future managers with the tools needed to communicate effectively in the hospitality industry.
Contents
Table of Contents:1. Grammar Review2. Administration3. HR4. Sales and Catering5. Rooms Division6. F&B7. Technology-Request for Proposal (RFP)Appendix I- Sample 2 Week Training Program