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Full Description
For introductory courses in Hospitality. The hospitality and tourism industry is vast and offers seemingly endless professional opportunities. Written for those considering a career in the field, this book explores each segment of the industry (lodging, foodservices, recreation, meeting planning etc.) and the various positions within each sector. Profiling hospitality leaders and rising stars, it shows readers different career paths and helps them determine their own career goals and aspirations. With a new chapter on entertainment, a new section on condo-hotels, and revised coverage of healthcare foodservices, it keeps stride with the fast-paced hospitality industry and helps readers discover their own place within it.
Contents
PART IServices For Those Away From Home 2. The Secret of Quality Service 3. Managers Must Manage PART II: LODGING OPERATIONS 4. Overview: Hotels, Hotels, Hotels! 5. Full-Service Hotels 6. Limited-Service Hotels 7. Extended-Stay Hotels 8. Convention Hotels and Conference Centers 9. Resorts, Timeshares and Condo-Hotels PART III: COMMERCIAL FOODSERVICES OPERATIONS 10. Overview: Profit-Making ( Commercial) Foodservices 11. Food and Beverage Operations in Hotels 12. Upscale Restaurants 13. Casual-Service ( Midscale) Restaurants 14. Family-Service Restaurants 15. Quick-Service Restaurants 16. Off-Site Catering PART IV: NONCOMMERCIAL FOODSERVICES OPERATIONS 17. Contract Management Company Foodservices 18. Foodservices in Educational Organizations 19. Food and Nutrition Services in Healthcare Facilities 20. The Business of Business and Industry Foodservices 21. Vending and Office Coffee Services PART V: RECREATION AND LEISURE ORGANIZATIONS 22. Private Club Management 23. Cruise Lines: A Close Look at Resorts on Water 24. Casino Entertainment Management 25. Sports and Recreational Foodservices: Part of the Leisure Service Market 26. Management of Amusement and theme Parks 27. Overview of the Entertainment Industry PART VI: THE MEETINGS BUSINESS 28. Professional meeting management 29. Exhibition (Trade Show) Management 30. Special Events Planning Your Hospitality Career 32. The Job Search: Your First Professional Position 33. Your First Professional Position: Celebrate Success 34. Entrepreneur or Intrapreneur? 35. Domestic or Global Hospitality-or Both?
