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Full Description
Appropriate for Culinary Management / Supervision courses within Culinary Arts departments.Explores the management side of professional foodservice from a practitioner's point of view and covers management theory and practices, as well as the quality management movement.Pearson Education is proud to bring world-renowned Dorling Kindersley (DK) products to your classroom. Instantly recognized by their fascinating, full-color photographs and illustrations on every page, DK titles will add meaning to expository text and make learning accessible and, fun. Other DK hallmarks include cross-section views, 3D models, and text to visual call-outs to help readers comprehend and enjoy the wealth of information each book provides. With Pearson, you can see DK in a whole new way! For a complete listing of titles, please visit: http://us.dk.com/pearson
Contents
PREFACESection 1: The Structure of Food Service in Historical Perspective Chapter 1: The Changing Role of Chef Chapter 2: New Values in Culinary Leadership Chapter 3: The Structure of Kitchen Organization Section 2: Managing for Quality in Food Service Operations Chapter 4: Foundations in Quality Chapter 5: Edward Deming's Fourteen Quality PointsChapter 6: Joseph Juran's Trilogy and the Pareto Principle Chapter 7: Discovering Philip Crosby and Zero DefectsChapter 8: Kaoru Ishikawa and Armand FeigenbaumChapter 9: Implementing Quality Management ProgramsSection 3: Management and Supervision Chapter 10: Personnel Management Chapter 11: The Chef Supervisor Chapter 12: Communication Chapter 13: Managing Diversity Section 4: The Chef Leader Chapter 14: Defining Leadership Chapter 15: Team Building Chapter 16: Personal Development Section 5: Strategic Management for the Professional Chef Chapter 17: Concept Engineering Chapter 18: Establishing Standard Operational Procedures Chapter 19: Menu Management Chapter 20: Production Management Chapter 21: A Place for Creativity Chapter 22: The Business of Quality Food Service Chapter 23: The Future of Information Technologies Glossary References Index
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