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Full Description
Mergers, layoffs, marketplace upheaval, political and economic turmoil-organizations of all types and sizes inevitably face major change. After all, theonly certainty is change itself. Managing in Times of Change helps managers,teams, and individuals take the bull by the horns when it comes to change.The book begins with lessons for managers to face change head-on, by notfighting the inevitable, and being honest about present circumstances and thelikely course of events. Next, the book coaches managers on how to lead theirteams through the process of change by painting a picture of what is currentlygoing on and focusing on desirable outcomes. Lessons include squashing therumor mill and holding people accountable.Lastly the book focuses on individual reactions to change and how to best guidepeople through it. These steps include understanding how people react to change,offering empathy, giving individuals positive things to do, and standing up forpeople when you think they are right.
Contents
1. Understand the "form-to"2. Choose a productive response3. See the opportunity4. Gather your assets and resources5. Forge personal goals6. Walk the talk7. Make friends with ambiguity8. Paint a picture of what is happening9. Build new rules for a new game10. Remember what is still important11. Improvise, adapt, adjust12. Measure and celebrate progress13. Hold the team accountable14. Squash the rumour mill15. Get the team members involved16. Reward the team for progress17. Understand natural reactions to change18. Customize help for struggling individuals19. Offer empathy20. Actively surface dissatisfaction21. Pinpoint the positives for individuals22. Tailer positive tasks for individuals23. Encourage individuals to let go of the past24. Stand up for people if they are right
