Measuring and Managing Knowledge

Housel, Thomas J./ Bell, Arthur H.

McGraw-Hill College（2001/04発売）

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製本 Paperback:紙装版/ペーパーバック版／ページ数 162 p.
言語 ENG
商品コード 9780072297713
DDC分類 658.4038

Full Description

"Measuring and Managing Knowledge" provides a framework for managing and maximizing the return on intellectual capital. Like any emerging field, knowledge management has so far been hobbled by a lack of clarity on key questions: what do we mean by "knowledge"? How can it be measured and managed? How can return on knowledge (ROK) be maximized? To answer these questions, the authors avoid the obtuse language of sociology and economics in favor of plain talk. They weave the central insights of the growing body of knowledge management literature and their own research into a clear, compelling story of what knowledge management is at present and will become in the years ahead.

1. The Parameters of Knowledge Management 2. The Knowledge-based Economy 3. Paradigms for Knowledge Management 4. Knowledge Management Principles 5. Knowledge Management at Work in Organizations 6. Perspectives on Measuring Knowledge 7. Measuring Return on Knowledge 8. Electronic Tools for Managing Knowledge 9. Implementing Knowledge Management 10. The Future of Knowledge Management