Making Human Capital Analytics Work: Measuring the ROI of Human Capital Processes and Outcomes

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Making Human Capital Analytics Work: Measuring the ROI of Human Capital Processes and Outcomes

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  • 製本 Hardcover:ハードカバー版/ページ数 320 p.
  • 言語 ENG
  • 商品コード 9780071840200
  • DDC分類 658.3

Full Description

PROVE THE VALUE OF YOUR HR PROGRAM WITH HARD DATAWhile corporate leaders may well know the value of human capital, they don't always understand the extent to which the HR function contributes to the bottom line. So when times get tough and business budgets get cut, HRdepartments often take the first hit.

In this groundbreaking guide, the cofounders of ROI Institute, Jack Phillips and Patti Phillips, provide the tools and techniques you need to use analytics to show top decision makers the value of HR in your organization.

Focusing on three types of analytics--descriptive,predictive, and prescriptive--Making Human Capital Analytics Work shows how you can apply analytics by:

Developing relationships between variablesPredicting the success of HR programsDetermining the cost of intangibles that are otherwise diffi cult to valueShowing the business value of particular HR programsCalculating and forecasting the ROI of various HR projects and programs

Much more than a guide to using data collectionand analysis, Making Human Capital Analytics Work is a template for spearheading large-scale change in your organization by dramatically influencing your department's overall image within the organization.

The authors take you step-by-step through the processes of using hard data to drive decisions and demonstrate the tangible value of HR.

You know that your department is more than administrative and transactional--that it's an integral player in your company's strategy. Apply the lessons in Making Human Capital Analytics Work and ensure that all other stakeholders know too.

Contents

Preface vii

CHAPTER 1 The Case for a Logical Approach to Analytics 1
CHAPTER 2 Define the Problem or Opportunity 35
CHAPTER 3 Review the Research and Set the Hypothesis 55
CHAPTER 4 Achieve Business Alignment 73
CHAPTER 5 Plan the Project 87
CHAPTER 6 Collect Data 103
CHAPTER 7 Analyze Relationships, Causation, and Attribution 139
CHAPTER 8 Select the Solution and Set the Objectives 171
CHAPTER 9 Calculate Monetary Benefits, Costs, and ROI 187
CHAPTER 10 Forecast, Predict, Test, and Optimize 223
CHAPTER 11 Report Results and Drive Improvement 255
CHAPTER 12 Manage and Sustain the Human Capital Analytics Practice 273

Notes 291
Index 295

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