Full Description
A comprehensive pharmacy management textbook that combines evidence-based management theories with practical solutions for the issues pharmacists face every dayCovering everything from operations management and purchasing to Medicare Part D, this complete guide explains vital pharmacy management topics across all practice settings. Featuring material derived from the best and most contemporary primary literature, this comprehensive text focuses on teaching the skills essential to the everyday practice of pharmacy.Pharmacy Management, 3e is enriched by input from faculty who teach pharmacy management, from pharmacy students, and from pharmacists who apply management principles in their daily practice. More than any other text, it reflects the challenges facing today's pharmacist. The book is filled with advice from the field's top experts who take you through the principles applicable to all aspects of pharmacy practice, from managing money to managing personal stress. Long after you've completed your last course, you'll turn to Pharmacy Management for answers to make your practice more professionally rewarding and personally enriching.FEATURES:Every chapter in the third edition has been updated to reflect the latest trends and developments Several new chapters designed to promote a more global understanding of pharmacy management have been added, including:Establishing the Value Proposition of Pharmacy Management,Applications in Managed and Specialty Environments,Management of Comprehensive Pharmacy Services in Safety Net Clinics,Pharmacy Management Applications in Varied Health Care SystemsA scenario-based presentation combines practical solutions with evidence-based management theories and models, which are directly applied to cases and examples
Contents
I.Why Study management in Pharmacy School? Chapter 1. The "Management" in Medication Therapy Management Chapter 2. Management FunctionsChapter 3. Creating and Managing ValueII.Managing OperationChapter 4. Strategic Planning in Pharmacy OperationsChapter 5. Business Planning for Pharmacy ProgramsChapter 6. Operations ManagementChapter 7. Managing Medication Use Process Supporting Technologies and AutomationChapter 8. Ensuring Quality in Pharmacy OperationsChapter 9. Outcomes Evaluation of Pharmacy OperationsIII.Managing PeopleChapter 10. Time Management/Organizational SkillsChapter 11. Organizational Structure and BehaviorChapter 12. Human Resources Management FunctionsChapter 13. Customer ServiceChapter 14. Managing the Workplace to Protect the organization and Improve Employee Quality of WorklifeChapter 15. Performance Appraisal SystemsChapter 16. Leadership Theory and ApplicationIV.Managing MoneyChapter 17. Financial ReportsChapter 18. BudgetingChapter 19. Third-Party Payer ConsiderationsChapter 20. Impact of Health Policy on Health Care DeliveryV.Managing Traditional Good s and ServicesChapter 21. Marketing TheoryChapter 22. Marketing ApplicationsChapter 23. Purchasing and Inventory ManagementChapter 24. MerchandisingVI.Managing Value-Added ServicesChapter 25. Value-Added Services as a Component of Enhancing Pharmacists' Roles in Public HealthChapter 26. Implementing Value-Added Pharmacy ServicesVII.Managing Risks in Pharmacy PracticeChapter 27. Risk Management in Contemporary Pharmacy PracticeChapter 28. Compliance with Regulation and Regulatory BodiesChapter 29. Preventing and Managing Medication Errors: The Pharmacists' RoleVIII.Management Applications in Specific Pharmacy Practice SettingsChapter 30. Entrepreneurship and InnovationChapter 31. Applications in Independent Community PharmacyChapter 32. Applications in Chain Community PharmacyChapter 33. Applications in Hospital Pharmacy PracticeChapter 34. Applications in Managed and Specialty EnvironmentsChapter 35. Applications in Safety Net ClinicsChapter 36. Applications in Varied Health Care SystemsNER(01): WOW