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Full Description
Successful management depends on the ability to quickly and effectively manage conflicts. "Conflict Resolution" includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.
Contents
1. What's a Conflict? 2. So What if There's a Conflict? 3. How to Resolve Any Conflict. 4. How to Resolve a Conflict Between Others. 5. How to Resolve a Conflict Between Yourself and Another. 6. How to Resolve Team Conflict. 7. How to Mediate All the Time to Prevent Conflicts. 8. Strategic Management of Organizational Conflict.



