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Full Description
This book represents the essential body of knowledge for an introductory operations management course. The guiding principle in the development of Matching Supply with Demand has been "real operations, real solutions."
Contents
Chapter 1IntroductionChapter 2The Process View of the OrganizationChapter 3Understanding the Supply Process: Evaluating Process CapacityChapter 4Estimating and Reducing Labor CostsChapter 5Project ManagementChapter 6The Link between Operations and FinanceChapter 7Batching and Other Flow Interruptions: Set-up Times and the Economic Order Quantity ModelChapter 8Variability and Its Impact on Process Performance: Waiting Time ProblemsChapter 9The Impact of Variability on Process Performance: Throughput LossesChapter 10Quality Management, Statistical Process Control, and Six Sigma CapacityChapter 11Lean Operations and the Toyota Production SystemChapter 12Betting On Uncertain Demand: The Newsvendor ModelChapter 13Assemble-to-order, Make-To-Order and Quick Response with Reactive CapacityChapter 14Service Levels and Lead Times in Supply Chains: The Order Up-to Inventory ModelChapter 15Risk-Pooling Strategies to Reduce and Hedge UncertaintyChapter 16Revenue Management with Capacity ControlsChapter 17 Supply Chain CoordinationChapter 18Sustainable OperationsChapter 19Business Model InnovationAppendixA: Statistics TutorialB: TablesC: Evaluation of the Loss Function D: Equations and ApproximationsE: Solutions to Selected Practice ProblemsGlossaryReferencesIndex of "How to" exhibitsSummary of key equationsIndex



