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顧客満足の評価<br>Customer Satisfaction Evaluation : Methods for Measuring and Implementing Service Quality (International Series in Operations Research and Management Science) 〈Vol. 139〉
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顧客満足の評価
Customer Satisfaction Evaluation : Methods for Measuring and Implementing Service Quality (International Series in Operations Research and Management Science) 〈Vol. 139〉
 Hardcover,  言語:ENG

Grigoroudis, E./ Siskos, Y.

  • ウェブストア価格 ¥53,841(本体¥48,947)
  • Springer(2009/12発売)
  • ポイント 489pt
  • 海外取次在庫