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基本説明
Contents: Knowledge Economy: Simulation Modelling; The Learning Enactment of Process Knowledge; etc.
Full Description
In today's competitive and global business environments, knowledge is recognized as one of the most important strategic assets for modern organizations. In the light of this, knowledge management (KM) continues to receive much attention both from the academic and business communities. With improvements in IT-based systems for handling knowledge, KM is becoming an essential theme of research into business success as well as a subject of new business initiatives. ""Knowledge and Business Process Management"" provides a compilation of multi-disciplinary views related to knowledge and business process management.
Contents
Directions and trends in knowledge management research; knowledge economy; simulation modelling; intelligent agents for knowledge management in e-commerce; knowledge management; knowledge management in action; the learning enactment of process knowledge; bridging the gap from the general to the specific by linking knowledge management to business processes; designing organizational memory in knowledge-intensive companies; opportunities for data mining and customer knowledge management for shopping centres; managing knowledge in a collaborative context; technical aspects of knowledge management; a framework for managing knowledge in requirements identification; the impact of the knowledge economy on leadership in organizations; the role of teams in business process change.