The Successful Virtual Classroom : How to Design and Facilitate Interactive and Engaging Live Online Learning

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The Successful Virtual Classroom : How to Design and Facilitate Interactive and Engaging Live Online Learning

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  • 製本 Paperback:紙装版/ペーパーバック版/ページ数 226 p.
  • 言語 ENG
  • 商品コード 9780814434284
  • DDC分類 658.31240402854678

Full Description


Virtual training gives learning professionals unprecedented flexibility, making it possible to reach participants globally and unite physically dispersed teams. But designers and facilitators must adapt their programs and delivery styles in order to be effective in this new medium. The Successful Virtual Classroom goes beyond introducing the technology, to offer trainers proven techniques tailored specifically to engage live online audiences.Packed with easy-to-use tools, checklists, and worksheets - as well as case studies from Oracle, UPS, and more - the book introduces the PREP model for planning,rehearsing, executing, and then conducting a post mortem following the training event. Readers will learn how to:Make the most of virtual classroom features such as content and screen sharing, annotation tools, polls, and breakout roomsWeave chat responses into the discussionCompensate for the absence of body languageMonitor feedbackEngage individuals with different learning stylesEncourage audience contributionMeet the unique needs of global participantsFeaturing icebreakers and interactive exercises designed for an online environment, this book helps readers create programs that truly drive learner engagement.

Table of Contents

Foreword: Unlocking the Mysteries of Flawless      vii
Virtual Training
Karen Hyder
Preface: What Is Virtual Classroom Training? ix
SECTION I GETTING STARTED
1 Introduction 3 (16)
An Endorsement of Virtual Learning 4 (1)
How Virtual Training Compares to Other 4 (3)
Types of Training
When to Use Virtual Classroom Training 7 (2)
Benefits of Virtual Classroom Training 9 (3)
The PREP Model 12 (1)
Key Terms 13 (1)
Case Studies 14 (5)
References 18 (1)
2 Key Features of a Virtual Classroom 19 (17)
Eight Common Features 19 (12)
Facilitator and Participant Use of Key 31 (1)
Virtual Classroom Features
Sample Interactions with Virtual 32 (2)
Classroom Features
Other Features 34 (1)
Conclusion 35 (1)
References 35 (1)
3 Getting Started 36 (13)
Step 1 Participate in Tutorials and 37 (1)
Gather Information
Step 2 Get Hands-On Experience 37 (2)
Step 3 Experience the Virtual Classroom 39 (4)
as a Participant
Step 4 Hold a Low-Stakes Virtual 43 (1)
Classroom Session
Not New, Just Using a New Virtual 44 (1)
Classroom Tool
Conclusion 44 (2)
Continuous Learning 46 (3)
References 46 (3)
SECTION II THE PREP MODEL
4 The Virtual Classroom Team and the 49 (14)
Members' Roles
Composition of Virtual Classroom Teams 49 (3)
Common Key Roles 52 (8)
Location of Facilitation Team 60 (1)
Location of Learners 60 (1)
A Team of One 61 (1)
Conclusion 62 (1)
Continuous Learning 62 (1)
References 62 (1)
5 Developing Virtual Classroom Training 63 (38)
Analysis 63 (2)
Design 65 (8)
Developing Materials 73 (17)
Learning and Personality Styles 90 (2)
Gamification in the Virtual Classroom 92 (1)
Use Cases 93 (6)
Continuous Learning 99 (2)
References 99 (2)
6 Facilitation Techniques 101(24)
The Secret to Sustained Engagement 102(2)
Working Effectively with a Producer 104(1)
Focus on Your Voice and Pace 104(3)
Make Up for the Absence of Body Language 107(3)
Scan the Entire Screen 110(1)
How to Facilitate Like a Pro Using 110(12)
Virtual Classroom Features
Record Yourself and Improve 122(1)
Conclusion 123(1)
Continuous Learning 123(2)
References 124(1)
7 Putting It All Together with the PREP 125(24)
Model
The PREP Model 125(20)
Continuous Learning 145(4)
SECTION III FINE-TUNING
8 Working with Global Participants 149(19)
Consider the Needs of Global Participants 150(1)
Collect Audience Information 151(5)
Skills of the Global Virtual Facilitator 156(3)
Adjusting Content and Exercises 159(3)
Adjusting the Use of Virtual Classroom 162(2)
Features for Global Participants
Rehearsing 164(1)
Conclusion 165(1)
Continuous Learning 166(2)
References 166(2)
9 Ideas for Icebreakers and Exercises 168(20)
Icebreakers 169(7)
Exercises 176(10)
Other Simple Ways to Add Interactivity 186(1)
Continuous Learning 187(1)
10 Additional Uses for the Virtual Classroom 188(9)
Using the Virtual Classroom for Knowledge 189(2)
Sharing
Using the Virtual Classroom to Support a 191(1)
Community of Practice
Understand the Challenges Presented by 192(3)
the Use of Mobile Technology
Continuous Learning 195(2)
APPENDIXES
A Glossary of Virtual Classroom Terms 197(2)
B Virtual Classroom Vendors 199(2)
C Feature List to Consider When Selecting 201(4)
a Virtual Classroom Tool
D Virtual Classroom Resources 205(4)
E Example of Course Conversion 209(2)
F Webcam Tips 211(2)
G Rehearsal Feedback Form 213(3)
H PREP Model Checklist 216(3)
Index 219(7)
About the Author 226