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Full Description
This book provides a step-by-step approach for developing learning and performance measures and a method for analyzing and reporting results. The easy to use format serves as a quick reference—featuring the necessary checklists to evaluate the situation and tools for immediate application in a number of organizational settings—sales, leadership, and technical. It will prove an invaluable resource for anyone involved in training, HRD, human resource measurement and evaluation, and performance improvement.
Contents
Why is it so important to measure learning and performance; How to develop objectives and plan for the evaluation; How to design learning measures; How to test measures for reliability and validity; How to analyze learning data; How to ensure learning transfers to job performance; How to design job performance measures; How to analyze performance data; How to link results to conclusions and recommendations; How to effectively present evaluation results; Now what? How to maximize evaluation results; Appendix A: Example action Plans; Appendix B: Example follow-up questionnaires; Appendix C: Focus group tools; Index.