一対一のミーティングの心理学 Glad We Met : The Art and Science of 1:1 Meetings

Rogelberg, Steven G.

Oxford University Press Inc（2024/01発売）

• 製本 Hardcover:ハードカバー版／ページ数 224 p.
• 言語 ENG
• 商品コード 9780197641873
• DDC分類 658.456

Full Description

There are an estimated 200-500 million 1:1 meetings held each day around the world. In Glad we Met: The Art and Science of 1:1 Meetings Dr. Steven Rogelberg, author of The Surprising Science of Meetings, brings new and strategic insight to help us maximize the potential of these crucial conversations.

1:1s are arguably one of the most critical meeting types for the success of team members, managers, coaches, teams, and organizations. The best managers recognize that 1:1s are not an add-on to their role as a manager, conducting 1:1s successfully ARE foundational to being a manager. At the same time, these meetings fundamentally influence a direct report's experience at work, including how they engage and attach to their role, perceive the effectiveness of their manager, and envision their future at the organization. Leveraging research and evidence collected over 20 years from managers and team members, and drawing on interviews with top leaders from some of the most respected companies in the world, Steven Rogelberg covers topics such as:

· Why effective 1:1s are critical to your success and the success of your team
· Messaging and positioning 1:1s for maximum value
· Finding the correct 1:1 cadence and meeting length to maximize positive impact without over-meeting
· Managing the intricate balance of productivity-building, relationship-building, and employee development
· Designing 1:1s with intentionality, from where to conduct the meeting to building agendas to optimize effectiveness
· Acting as leader coach and leveraging key skills around facilitation, listening, and feedback-giving
· How to personalize your 1:1 approach to fit you and your direct reports - one size does not fit all

Contents

Section 1: Background and Foundation
Chapter 1 Brief introduction to 1:1s and the science underlying this book
Chapter 2 Why 1:1s

Section 2: Organization for 1:1s
Chapter 3 Messaging with team members
Chapter 4 1:1 Meeting Frequency and Cadences
Chapter 5 Logistics of 1:1s
Chapter 6 Agendas and who "owns" the meeting

Section 3: Carrying out 1:1s
Chapter 7 Key skills, behaviors, and mindsets to make 1:1s work
Chapter 8 Underlying keys to success
Chapter 9 Successfully conducting/participating in the 1:1: Manager perspective
Chapter 10 Successfully conducting/participating the 1:1: Team member perspective

Section 4: Post meeting
Chapter 11 Post meeting follow-up and tracking
Chapter 12 Evaluating and improving your 1:1s

Section 5: Special topics
Chapter 13 Managing meeting load to lessen meeting burnout and fatigue
Chapter 14 Cross-cultural/gender/age differences in perspectives on 1:1s
Chapter 15 Adapting book content to 1:1s with peers
Chapter 16 Adapting book content to 1:1s with customers/clients
Chapter 17 References

Appendices
Appendix 1: Summary checklist of 1:1 key dos
Appendix 2: Summary checklist of 1:1 key don'ts
Appendix 3: How to effectively give feedback
Appendix 4: Keys to successful coaching/mentoring
Appendix 5: Conducting a career conversation
Appendix 6: Keys to taking notes efficiently while still being present
Appendix 7: Techniques for diffusing anger/defensiveness
Appendix 8: Techniques for encouraging team members to share and communicate candidly
Appendix 9: Sample agenda templates for different types of meeting
Weekly 1:1
Peer-to-peer 1:1
Sales/customer 1:1
Debrief retrospective 1:1
Skip level 1:1
First 1:1 with a new employee