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Full Description
Learn how to build voice-enabled applications using VoiceXML. VoiceXML is designed for creating human-computer dialogues that feature synthesised speech, digitised audio, recognition of spoken and key input, recording of spoken input, telephony, and mixed-initiative conversations. Providing a detailed look at this markup language, "VoiceXML" (version 2.0 is covered) takes the reader from the basics of voice solutions all the way through to building and running an application. It also reviews the critical success factors when designing and implementing a voice strategy and provides a glimpse into the future of voice technologies. The authors include discussions on how to generate dynamic VoiceXML content, as well as the design of compelling and effective voice user interfaces. The CD-ROM includes code from this book as well as development toolkits and reference material from multiple vendors.
Contents
Acknowledgments.Introduction.Pervasive Computing and Voice. Speech Recognition and Synthesis--The Basics. The Birth of VoiceXML: Bringing the Web Development Paradigm to the Phone. VoiceXML for the Enterprise: Deployment Challenges and the Rise of Voice Application Networks. Setting Up a VoiceXML Development Environment. VoiceXML Programming. VoiceXML Reference. VoiceXML Grammars and Speech Synthesis Markup Language (SSML). Dynamic VoiceXML: Generating Voice Applications from Server--Side Data. VoiceXML Security. The Voice Application Life Cycle. Designing an Effective Voice User Interface (VUI). Building an Application: A Case Study. The Future of Voice/VoiceXML Solutions. The Final Word--Strategy, Applications, and Conclusions. Appendix A: VoiceXML Tips and Tricks.Appendix B: Acronyms.Appendix C: References and Recommended Readings.Appendix D: Useful URLs.Index.
