Description
Recognized as One of the Best Business Books for 2014 by CIO Magazine
Based on interviews with more than 150 CIOs, IT/business executives, and academic thought leaders, The Strategic CIO: Changing the Dynamics of the Business Enterprise provides insight, success stories, and a step-by-step methodology to transform your IT organization into a strategic asset that drives customer value, increases revenues, and enhances shareholder wealth.
The book details how strategic CIOs from FedEx, Procter & Gamble, McKesson, and other leading companies transformed their organizations. It illustrates the methods these CIOS used to become strategic partners that collaborate effectively within their organizations to leverage information and technology for a competitive advantage.
The text will help you assess the key competencies and skills required by IT personnel to partner with your business teams to create new and enhanced products and services that create customer value, increase margin, and enhance shareholder wealth.
The book includes powerful methodologies, time-saving templates, proven best practices, and helpful assessments. It also details a four-phase methodology, along with the associated activities and tools, to help your IT organization successfully transform into a strategic IT organization.
Gain insight into the four domain competencies and twelve associated skills required to build effective strategic IT organizations. Build your roadmap to success using the transformation methodology described in the text and you will be on your way to making your organization a strategic IT organization.
Table of Contents
Chapter 1 Introduction: The Changing Role of the CIO Chapter 2 Section Overview: How to Deliver Commodity and Business Services Exceptionally Well Chapter 3 Business Value of Delivering Services Exceptionally Well Chapter 4 How to Excel at Operational Stability Chapter 5 How to Succeed at Project Governance Chapter 6 How to Measure and Improve the Business Value of IT Service Chapter 7 Section Overview: Understand the Business, Focus on User Experience, and Improve Business Skills of IT Personnel Chapter 8 Why CIOs Need to Understand the Business to Succeed Chapter 9 Th e Importance of Understanding Your Organizational Culture in Building Effective Teams Chapter 10 Key Competencies and Skills of Your IT Organization Chapter 11 How to Measure and Improve the Maturity of the Strategic IT Competencies and Skills of Your IT Organization Chapter 12 Sect ion Overview: Implement Initiatives to Improve Marg in (Sales/Cost) Chapter 13 How Strategic CIOs Focus on Initiatives to Improve Margin Chapter 14 Section Overview: Leverage Technology Strategically to Innovate Value Chapter 15 Why Leveraging Technology Strategically to Innovate Value Is a Game Changer Chapter 16 How FedEx Leverages Technology Strategically to Innovate Value Chapter 17 How Procter & Gamble Leverages Technology Strategically to Innovate Value Chapter 18 How Five CIOs from Different Industries Chapter 19 Sect ion Overview: How to Measure the Strategic Maturity of Your IT Chapter 20 Final Thoughts: An Executive Challenge
