Description
Workplace aggression is a serious problem for workers and their employers. As such, an improved scientific understanding of workplace aggression has important implications. This volume, which includes chapters written by leading workplace aggression scholars, addresses three primary topics: the measurement, predictors and consequences of workplace aggression; the social context of workplace aggression; and the prevention of workplace aggression. Of note, the book encompasses the various labels used by researchers to refer to workplace aggression, such as 'abusive supervision', 'bullying', 'incivility' and 'interpersonal conflict'. This approach differs from those of previous books on the topic in that it does not focus on a particular type of workplace aggression, but covers an intentionally broad conceptualization of workplace aggression - specifically, it considers aggression from both the aggressors' and the targets' perspectives and includes behaviors enacted by several types of perpetrators, including supervisors, coworkers and customers.
Table of Contents
Editors' introduction M. Sandy Hershcovis and Nathan A. Bowling; Part I. The Measurement, Predictors, and Consequences of Workplace Aggression: 1. Measuring workplace aggression Steve M. Jex and Alison M. Bayne; 2. Environmental antecedents of workplace aggression: a review and integration of emotional, instrumental, and normative processes Lisa M. Penney, Allison Martir and Cody Bok; 3. Damaging the workplace: consequences for people and organizations Aaron O. Manier, Kevin Kelloway and Lori Francis; Part II. The Social Context of Workplace Aggression: 4. The effects of the interactions between subordinates' and supervisors' characteristics on subordinate perceptions of abusive supervision: a victimology perspective Mark J. Martinko, Jeremy D. Mackey, Rebecca Michalak and Neal Ashkanasy; 5. From victim precipitation to perpetrator predation: towards a new paradigm for understanding workplace aggression Lilia M. Cortina; 6. Identity matters: contextualizing workplace aggression within a social structural framework Courtney L. McCluney and Lilia M. Cortina; 7. Third-party reactions to workplace aggression Manuela Priesmuth, Marie S. Mitchell and Robert Folger; 8. Spillover and crossover of workplace aggression Meredith Thompson, Dawn Carlson and Jenny Hoobler; 9. Invisible at work: workplace ostracism as aggression Sandra L. Robinson and Kira Schabram; 10. Cross-cultural differences in workplace aggression Xinxin Li and Sandy Lim; Part III. The Prevention of Workplace Aggression: 11. Review and model of coping with workplace aggression Raymond T. Lee and Céleste M. Brotheridge; 12. Prospects for reducing aggressive behavior and other forms of counterproductive work behavior via personnel selection Paul R. Sacket and Oren R. Schewach; 13. Combating workplace aggression via organizational interventions Michael Leiter, Emily Peck and Anne Baccardax; 14. Moving the field of workplace aggression forward: thoughts and recommendations Rima C. Tarraf, M. Sandy Hershcovis and Nathan A. Bowling.
