Designing the Total User Experience at IBM (International Journal of Human-computer Interaction, Vol. 14, Nos. 3&4)

Designing the Total User Experience at IBM (International Journal of Human-computer Interaction, Vol. 14, Nos. 3&4)

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  • 製本 Paperback:紙装版/ペーパーバック版/ページ数 296 p.
  • 言語 ENG,ENG
  • 商品コード 9780805896527
  • DDC分類 004

Table of Contents

Introduction
Designing the Total User Experience at IBM: 275(4)
An Examination of Case Studies, Research
Findings, and Advanced Methods
Karel Vredenburg
Articles
DB2 Universal Database: A Case Study of a 279(28)
Successful User-Centered Design Program
Rick Sobiesiak
Robert J. Jones
Scott M. Lewis
Putting the ``D'' in UCD: User-Centered 307(28)
Design in the ThinkPad Experience Development
David A. Sawin
Kazuhiko Yamazaki
Atsushi Kumaki
A Walk-Up-and-Use Information System for the 335(14)
Sydney Olympics: A Case Study in
User-Centered Design
Vivian Healy
Richard Herder
User-Centered Design at IBM Consulting 349(20)
Mark Ominsky
Kenneth R. Stern
James R. Rudd
That's Entertainment! Designing Streaming, 369(16)
Multimedia Web Experiences
Clare-Marie Karat
John Karat
John Vergo
Claudio Pinhanez
Doug Reicken
Thomas Cofino
Ubiquitous Access to Unified Messaging: A 385(20)
Study of Usability and the Use of Pervasive
Computing
Jennifer Lai
Stella Mitchell
Marisa Viveros
David Wood
Kwan Min Lee
Development of Diagrammatic Procedural 405(18)
Instructions for Performing Complex One-Time
Tasks
Michael A. Rodriguez
Effect of Auditory Waiting Cues on Time 423(24)
Estimation in Speech Recognition Telephony
Applications
Melanie D. Polkosky
James R. Lewis
Extending the Usability of Heuristics for 447(16)
Design and Evaluation: Lead, Follow and Get
Out of the Way
Robert J. Kamper
Psychometric Evaluation of the PSSUQ Using 463(26)
Data From Five Years of Usability Studies
James R. Lewis
Remote Usability Evaluation: Overview and 489(14)
Case Studies
Edward McFadden
Danny R. Hager
Claude J. Elie
Jason M. Blackwell
The Use of Stories in User Experience Design 503(32)
Dan Gruen
Thyra Rauch
Sarah Redpath
Stefan Ruettinger
Crafting the Compelling User Experience 535(24)
Didier Bardon
Dick Berry
Carolyn Bjerke
Dave Roberts
Book Review 559(2)
Brian Stanton
Schedule of Events 561(4)
Author Index to Volume 14 565(2)
Content Index to Volume 14 567