High-Impact Consulting : How Clients and Consultants Can Work Together to Achieve Extraordinary Results (Jossey Bass Business and Management Series) (REV SUB)

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High-Impact Consulting : How Clients and Consultants Can Work Together to Achieve Extraordinary Results (Jossey Bass Business and Management Series) (REV SUB)

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  • 製本 Hardcover:ハードカバー版/ページ数 264 p.
  • 言語 ENG
  • 商品コード 9780787960490
  • DDC分類 001.068

Full Description


In this new and revised edition of the landmark book High-Impact Consulting, Robert H. Schaffer reveals how senior managers unwittingly collude with their consultants to perpetuate the great waste inherent in "the five fatal flaws of conventional consulting." Drawing on his own work with companies-- Motorola, Rio Tinto, IBM, General Reinsurance Corporation, The World Bank, and other successful organizations-- Schaffer offers a field-tested approach to working with consultants that has proven to get results. He identifies the key elements of an effective project design?particularly that project objectives are defined in terms of client results rather than just consultant deliverables. The process enables clients to be certain that the work is carried out in ways that ensure success.

Table of Contents

  Part One: From High-Stakes Gambling to
Certain Success.
1. Low-Yield, Conventional Consulting versus
High-Yield, High-Impact Consulting.
2. The Five Fatal Flaws of Conventional
Consulting.
3. The Bottom-Line Results of High-Impact
Consulting.
Part Two: The Results-Driven Architecture of
High-Impact Consulting.
4. Define Goals in Terms of Client Results
Instead of Consultant Products.
5. Match Project Scope to What the Client Is
Ready to Do.
6. Aim for Rapid-Cycle Successes to Generate
Momentum.
7. Build a Partnership to Achieve and to
Learn.
8. Leverage Resources: More Results with
Fewer Consultants Part Three: Creating
High-Impact Partnerships.
9. Create a Contract for Collaboration
Instead of a Proposal for a Job.
10. Senior Managers Must Insist That Their
People Produce the Results.
11. Build Communication Bridges and Overcome
Anxiety.
12. Test the Shift to High-Impact Consulting:
Itニs All Upside and Risk-Free.