High-Performing Self-Managed Work Teams : A Comparison of Theory to Practice

個数:

High-Performing Self-Managed Work Teams : A Comparison of Theory to Practice

  • 提携先の海外書籍取次会社に在庫がございます。通常3週間で発送いたします。
    重要ご説明事項
    1. 納期遅延や、ご入手不能となる場合が若干ございます。
    2. 複数冊ご注文の場合、分割発送となる場合がございます。
    3. 美品のご指定は承りかねます。
  • 【重要:入荷遅延について】
    ウクライナ情勢悪化・新型コロナウィルス感染拡大により、洋書・洋古書の入荷が不安定になっています。詳しくはこちらをご確認ください。
    海外からのお取り寄せの場合、弊社サイト内で表示している標準的な納期よりもお届けまでに日数がかかる見込みでございます。
    申し訳ございませんが、あらかじめご了承くださいますようお願い申し上げます。
  • ◆画像の表紙や帯等は実物とは異なる場合があります。
  • 製本 Paperback:紙装版/ペーパーバック版/ページ数 397 p.
  • 言語 ENG
  • 商品コード 9780761904700
  • DDC分類 658.402

Full Description

`This book is a must for scholars and practitioners interested in managing work teams in organizations.... Yeatts and Hyten have written an excellent reference work. The book synthesizes a wealth of prior research into a testable model of Self-Managed Work Team performance' - Management Learning

`The work is wide-ranging in its scope but retains a clear focus and coherence throughout.' International Journal of Public-Private Partnerships

Since the mid-1970s, pressure from international competition has forced business in the United States to look for better ways to achieve and maintain a competitive position. One popular tool is the self-managed work-team (SMWT). This book provides a thorough examination of SMWT both at the level of theory and at the practical level of when to use work teams to find solutions and how to develop successful teams.

By examining the most widely accepted theories of work-team performance, illustrated by 10 case studies from the areas of manufacturing, public service and health care, the authors define: how high-performing self-managed work teams differ from work groups and short-term teams; the problems which compel an organization to create such teams; the factors which explain successful self-managed work teams; and how to develop high performing cost-effective teams.

Contents

THEORETICAL FRAMEWORKS FOR UNDERSTANDING THE PERFORMANCE OF SELF-MANAGED WORK TEAMS
The Classical and Human Relations Theories
Systems Theories and the Emergence of the Socio-Technical and SMWT Perspectives
Contingency Theories
The Importance of Individual, Technical and Environmental Differences
Contemporary Theories Explaining SMWT Performance
Development of a Theoretical Framework To Explain SMWT Performance
THE WORK PROCESS: ACTUALLY DOING THE WORK WITH EFFORT, TALENT, PROCEDURES AND RESOURCES
Effort Placed Directly on the Work
THE INTERPERSONAL PROCESS: THE 6 Cs PLUS TRUST
Communication and Coordination
Cooperation, Collaboration and Conflict
Cohesion and Trust
Interpersonal Processes between the Team and Others
THE ENVIRONMENT SURROUNDING THE SMWT WITHIN AND OUTSIDE THE ORGANIZATION
The Organization's Philosophy, Culture and Its Mission for the SMWTs
Performance Appraisal and Assessment Systems
The Reward System
Types of Rewards
Education and Training Systems
Information Systems
Management Support, Encouragement and Roles
Union, Customer, Supplier and Ancillary Support within the Organization
The Environment outside the Organization
TEAM MEMBER CHARACTERISTICS
Talents, Values, Needs, Interests and Prejudices
Personality and Demographic Characteristics
TEAM DESIGN CHARACTERISTICS
Team Goals and Job Design
Team Size and Composition
Roles of Self-Managed Teams
Decision-Making Methods and Processes
Team Leader Roles and Responsibilities