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Full Description
Questions are being increasingly asked about the value and impact of learning and development investments; reasonable questions but ones that are difficult but not impossible to answer. There has been a significant growth in interest around the world in evaluation, in learning to measure learning and development programme impact and in good practice in reporting learning investment results in business terms. Measuring the impact of workplace learning and development on organisational goals is essential if investment is to be justified.This book focuses on European learning and development systems, practices, and organisational structures and recognises the specific challenges of implementing the methodology in different European countries. It incorporates practical case studies and the experience of implementations in European organisations, public as well as private. Jack Phillips has developed the gold standard of ROI and measurement methodologies in workplace learning and development and he is globally recognised as the leading expert. Jane Massy is a leading expert in evaluation of education and training in Europe. The significant value of this book is that it brings Jack's model and expertise together with someone who is evaluating learning in European public and private organisations and has over a decade of experience of evaluation in education and training.
Contents
Measuring the return on investment; How the ROI institute model works; Collecting data and working with key stakeholders to identify and develop internal and external data sources; Data analysis; Isolating the effects of workplace learning and development; Converting data to monetary benefits; Calculating costs; Calculating return; Intangible measures; Forecasting; Communicating results;Implementation issues; European Links and Resources; Cases.
