Microsoft Exchange Server 2003 Administrator's Companion (Administrators Companion) (HAR/CDR)

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Microsoft Exchange Server 2003 Administrator's Companion (Administrators Companion) (HAR/CDR)

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  • 製本 Hardcover:ハードカバー版/ページ数 900 p.
  • 言語 ENG
  • 商品コード 9780735619791
  • DDC分類 005.71376

Full Description


Get your mission-critical messaging and collaboration systems up and running quickly with the essential guide to deploying and managing Exchange Server 2003. This comprehensive administrator's reference details system features and capabilities, sharing hands-on insights for exploiting new connectivity, information management, and security features; integration with Microsoft Windows Server 2003; and other enhancements. Whether you're migrating from a previous version of Exchange or performing a clean installation, you'll find the easy-to-follow procedures, practical workarounds, and key troubleshooting tactics you need for everyday, on-the-job results. Discover how to: Perform an enterprise needs assessment and develop your deployment plan Plan a migration strategy from Exchange Server 5.5-including planning for coexistence Prepare servers and clients; verify the installation Create security policies, manage PKI and certificates, and configure other security services Configure Internet protocols-SMTP, POP3, IMAP4, NNTP, and LDAP Set up and manage recipients, public folders, storage groups, and administrative and routing groups Exploit new interoperability and mobile access features, including enhancements to Microsoft Office Outlook 2003 and Outlook Web Access Implement backups and disaster recovery plans Monitor, troubleshoot, and tune server performance Exchange Server 2003 evaluation software inside! Try Microsoft Exchange Server 2003, Enterprise Edition, with 120-day evaluation software on CD. For customers who purchase an ebook version of this title, instructions for downloading the CD files can be found in the ebook.

Table of Contents

Acknowledgments                                    xxiii
Introduction xxv
Part I Introduction
Introducing Exchange Server 2003 2 (18)
What Is Exchange Server? 3 (1)
Versions of Exchange Server 2003 4 (1)
Exchange Server 2003 Standard 4 (1)
Exchange Server 2003 Enterprise 5 (1)
Basic Concepts 5 (9)
Messaging Systems 5 (3)
The Organization of an Exchange 8 (4)
Environment
Exchange Server Storage 12 (1)
Exchange Server Services 13 (1)
New Features in Exchange Server 2003 14 (4)
Deployment Tools 15 (1)
Active Directory Connector Tools 15 (1)
Security 15 (1)
Cross-Forest Authentication 16 (1)
Outlook 2003 16 (1)
Outlook Web Access 16 (1)
Wireless Access 16 (1)
Mailbox Recovery Center 17 (1)
New Mail-Enabled Objects 17 (1)
Volume Shadow Copy Backup 17 (1)
Recovery Storage Group 18 (1)
Internet Mail Wizard 18 (1)
Summary 18 (2)
Understanding Exchange Server Storage 20 (30)
Architecture
Storage Design Goals in Exchange Server 21 (1)
2003
Database File Structure 22 (5)
Rich Text File 23 (1)
Native Content File 24 (2)
Single-Instance Message Store 26 (1)
Storage Groups and Multiple Databases 27 (1)
Data Recovery and Transaction Logs 27 (11)
The Extensible Storage Engine 28 (10)
Installable File System 38 (2)
The Web Folder Client 38 (2)
Public Folders 40 (2)
Multiple Public Folder Trees 41 (1)
Client Access to Exchange 2003 Stores 42 (1)
Indexing 42 (5)
Front-End/Back-End Servers 47 (1)
Summary 48 (2)
Understanding Exchange Server 2003 Routing 50 (22)
Architecture
Routing Groups 51 (2)
Routing Groups and Public Folders 53 (2)
Overview of the Transport Architecture 55 (5)
Message Routing Within the Same Server 56 (1)
Message Routing Within the Same Routing 57 (1)
Group
Message Routing to Other Routing Groups 58 (1)
Message Routing to Foreign E-Mail 59 (1)
Systems
Routing Group Topologies 60 (3)
Link State Information 63 (8)
Link State Algorithm 64 (1)
Link State Concepts 64 (2)
How Link State Information Works 66 (5)
Summary 71 (1)
Understanding Windows Server 2003 72 (34)
Integration
Brief Overview of Active Directory 73 (8)
Directory Structure in Active Directory 74 (1)
Logical Structure of Active Directory 74 (5)
Groups 79 (2)
Other Active Directory Components 81 (5)
Naming Partitions 81 (1)
Sites 82 (1)
Location Service Providers 82 (1)
Global Catalog Servers 83 (1)
Client Authentication 84 (1)
Active Directory Names 85 (1)
Distinguished Name 85 (1)
Relative Distinguished Name 85 (1)
User Principal Name 85 (1)
Globally Unique Identifier 85 (1)
Exchange Server 2003 and Active Directory 86 (16)
Storing Exchange 2003 Data in Active 86 (6)
Directory
Generating E-Mail Addresses 92 (1)
Exchange Server 2003 and Forest 93 (1)
Boundaries
Integration with Global Catalog Servers 94 (4)
Configuration Partition and Directory 98 (1)
Data
Address Book Views 99 (3)
Integration with Internet Information 102 (1)
Services 6.0
Simple Mail Transport Protocol 103 (1)
DNS Configuration 103 (1)
Summary 104 (2)
Part II Planning
Assessing Needs 106 (14)
Defining User Needs 108 (4)
Messaging 108 (1)
Public Folders 109 (1)
Connections to Other Systems 110 (1)
Remote Access 111 (1)
Custom Applications 111 (1)
Training and Support Services 112 (1)
Assessing Current Resources 112 (6)
Defining Your Geographic Profile 112 (1)
Defining Your Software Environment 112 (1)
Defining Your Network Topology 113 (3)
Defining Your Active Directory Model 116 (2)
Putting the Diagrams Together 118 (1)
Defining Administrative Needs 118 (1)
Summary 119 (1)
Planning for Development 120 (18)
Planning the Organization 121 (8)
Establishing a Naming Convention 122 (3)
Defining Routing Groups 125 (2)
Planning Routing Group Connectors 127 (2)
Planning Routing Groups 129 (2)
Designing Your Routing Groups 129 (1)
Planning Public Folders 130 (1)
Planning Gateways 131 (1)
Planning Servers 131 (4)
Disk Considerations 132 (1)
Processor Considerations 133 (1)
Memory Considerations 134 (1)
Network Considerations 134 (1)
Ways to Add Fault Tolerance 134 (1)
Summary 135 (3)
Part III Deployment
Installing Exchange Server 2003 138 (22)
Preparing for the Installation 139 (8)
Gathering Information 140 (1)
Verifying Hardware Requirements 141 (1)
Getting Service Packs 142 (1)
Defining the Role of Your Server 142 (2)
Optimizing Hardware Through 144 (1)
Configuration
Verifying System Requirements 144 (2)
Creating the Exchange Administrator's 146 (1)
Account
Installing Exchange Server 2003 147 (10)
Choosing Components for Installation 151 (2)
Creating an Organization 153 (2)
Licensing 155 (1)
Confirming the Installation Choices 155 (1)
Installing in an Existing Organization 156 (1)
Verifying Your Installation 157 (1)
Summary 158 (2)
Managing Exchange Server 2003 160 (16)
Microsoft Management Console 161 (6)
The MMC User Interface 162 (3)
How MMC Works 165 (2)
Using the Exchange System Snap-in 167 (1)
Examining the Exchange Hierarchy 168 (4)
Global Settings Container 169 (1)
Recipients Container 170 (1)
Servers Container 170 (1)
Connectors Container 171 (1)
Tools Container 171 (1)
Folders Container 172 (1)
Customizing an Exchange System Console 172 (3)
Summary 175 (1)
Creating and Managing Recipients 176 (34)
Understanding Recipient Types 177 (2)
Users 179 (13)
Mailbox-Enabled Users 179 (12)
Mail-Enabled Users 191 (1)
Contacts 192 (2)
Creating a Contact 192 (2)
Configuring a Contact 194 (1)
Groups 194 (5)
Creating a Group 194 (1)
Configuring a Group 195 (3)
Creating Query-Based Distribution Groups 198 (1)
Searching for Recipients 199 (4)
Filtering Recipients 200 (1)
Finding Recipients 201 (2)
Templates 203 (1)
Recipient Policies 203 (3)
Creating a Recipient Policy 204 (2)
Creating an Exception to a Policy 206 (1)
Address Lists 206 (3)
Summary 209 (1)
Using Public Folders 210 (24)
Understanding Public Folder Storage 211 (2)
Using Public Folders in Microsoft Outlook 213 (7)
2003
Creating a Public Folder in Outlook 213 (2)
Managing Public Folders in Outlook 215 (5)
Using Public Folders in the Exchange 220 (8)
System Snap-In
Creating a Public Folder Tree 220 (3)
Creating a Public Folder in the 223 (2)
Exchange System Snap-In
Managing Public Folders in the Exchange 225 (3)
System Snap-In
Replicating a Public Folder 228 (5)
Creating a Replica 228 (2)
Configuring Replication at the Public 230 (1)
Folder Store
Public Folder Referrals 231 (1)
Synchronizing Public Folder Replicas 231 (2)
Summary 233 (1)
Using Storage Groups 234 (22)
Review of Exchange 2003 Storage 235 (1)
Architecture
Benefits of Using Storage Groups 235 (3)
Increased User Support 236 (1)
Individual Backup and Restore 237 (1)
Hosting of Multiple Businesses 238 (1)
Support for Special Mailboxes 238 (1)
Circular Logging for a Single Storage 238 (1)
Group
Planning Storage Groups 238 (7)
Planning for Disk Space 241 (2)
Planning for Multiple Storage Groups 243 (1)
Planning for Backup Throughput 243 (2)
Creating Storage Groups 245 (1)
Creating Stores 246 (6)
Creating a Mailbox Store 247 (5)
Moving Transaction Log Files and Database 252 (1)
Files
Deleting Stores or Storage Groups 253 (1)
Deleting a Mailbox Store 253 (1)
Deleting a Public Folder Store 254 (1)
Deleting a Storage Group 254 (1)
Creating a Full-Text Index 254 (1)
Summary 255 (1)
Using Administrative and Routing Groups 256 (22)
Administrative Group Concepts 257 (4)
Choosing an Administrative Model 258 (3)
Administrative Groups and Permissions 261 (2)
Creating an Administrative Group 263 (4)
Creating a New Container 265 (1)
Server Objects and Administrative Groups 266 (1)
Exchange 2003 Policies 267 (7)
Creating a System Policy 268 (6)
Managing Policy Conflicts 274 (1)
Creating and Managing Routing Groups 274 (3)
Creating a Routing Group 275 (1)
Managing a Routing Group 276 (1)
Summary 277 (1)
Connecting Routing Groups 278 (22)
Routing Group Connector 280 (7)
Creating a Routing Group Connector 282 (5)
SMTP Connector 287 (6)
Creating an SMTP Connector 288 (5)
Link State Administration 293 (4)
First Link Is Unavailable 294 (2)
Destination Link Is Unavailable 296 (1)
Alternate, Higher-Cost Route Is 296 (1)
Available
Message Has Multiple Destinations 297 (1)
Summary 297 (3)
Part IV Upgrading and Migrating
Planning a Migration to Exchange Server 2003 300 (14)
Differentiating Between Migration and 301 (1)
Upgrade
Planning the Migration Strategy 302 (1)
Taking a Current Snapshot 303 (1)
Choosing Network Migration Tools 304 (3)
Move Server Wizard 304 (2)
Exmerge 306 (1)
Exchange Migration Wizard 306 (1)
Active Directory Migration Tool 306 (1)
Creating the Migration Team 307 (1)
Deciding When to Move Users 308 (2)
Maintaining Connections During 308 (2)
Coexistence
Creating a Deployment Plan 310 (1)
Sample Migration Plan Outline 311 (2)
Summary 313 (1)
Migrating to Exchange Server 2003 314 (34)
The Example Scenario 315 (1)
Understanding the Big Picture 316 (3)
Migrating Windows NT Accounts to Active 319 (9)
Directory
Migrating Exchange Account Information 328 (2)
Managing Duplicate Accounts 330 (4)
Finishing the Account Migration from 334 (1)
Exchange 5.5
Installing Exchange 2003 into the 334 (4)
Exchange 5.5 Site
Using Exmerge 338 (5)
Migrating Public Folders 343 (1)
Finishing the Migration 344 (1)
Connector Upgrades 344 (1)
Internet Mail Connector Upgrade 344 (1)
Upgrading Foreign Connectors 345 (1)
GWART and LST 345 (1)
Decommissioning and Removing the Last 345 (1)
Exchange 5.5 Server and Site
Considering a Rollback 346 (1)
Summary 347 (1)
Coexisting with Previous Versions of 348 (24)
Exchange
Coexisting with the Exchange 5.x Directory 351 (15)
Site Replication Service 352 (2)
Site Consistency Checker 354 (1)
SRS Database 354 (1)
Active Directory Connector 355 (11)
Working with Sites, Administrative 366 (2)
Groups, and Routing Groups
Handling Other Coexistence Issues 368 (2)
Proxy Address 368 (1)
Foreign E-Mail Connection 368 (1)
Messages 369 (1)
User Data 369 (1)
Summary 370 (2)
Part V Clients
Overview of Exchange Clients 372 (12)
Microsoft Outlook 374 (3)
Outlook Today 376 (1)
Microsoft Outlook Express 377 (2)
Messaging 377 (1)
News Reading 378 (1)
Performing Directory Service Lookups 379 (1)
Outlook Web Access 379 (1)
Exchange Client 380 (1)
Schedule+ 380 (1)
Standard Internet E-Mail Clients 381 (1)
Non-Windows Platforms 381 (1)
Choosing a Client for Exchange Server 382 (1)
Summary 383 (1)
Deploying Outlook 2003 384 (20)
Installing Outlook 2003 385 (6)
Standard Outlook Installation 385 (2)
Customizing Outlook Installation 387 (2)
Systems Management Server 389 (2)
Supporting Outlook 2003 391 (12)
Using Cached Exchange Mode 391 (6)
Enabling Multiple Users in Outlook 2003 397 (6)
HTTP Access from Outlook 403 (1)
Summary 403 (1)
Supporting Outlook Web Access 404 (20)
Features of OWA 405 (4)
Logon/Logoff Improvements 406 (2)
Securing Outlook Web Access Client 408 (1)
Traffic
Managing OWA 409 (2)
Exchange System Manager 410 (1)
Internet Information Services 410 (1)
Deploying OWA 411 (7)
Single-Server Scenario 411 (1)
Front-End/Back-End Scenario 411 (2)
Configuring an OWA FE Server 413 (3)
Firewalls and FE Servers 416 (2)
OWA User Features 418 (5)
OWA Segmentation 419 (4)
Summary 423 (1)
Supporting Internet Protocols and SMTP 424 (46)
Simple Mail Transfer Protocol 425 (28)
7-Bit ASCII Character Set 427 (1)
Extended ASCII Character Set 427 (1)
MIME Format 428 (1)
SMTP Service Extensions 429 (1)
Exchange Server 2003 and the SMTP 430 (1)
Service
SMTP Virtual Servers 431 (20)
Troubleshooting SMTP 451 (2)
Post Office Protocol 3 453 (1)
Internet Messaging Access Protocol 4 454 (2)
Administering IMAP4 455 (1)
Network News Transfer Protocol 456 (8)
NNTP Architecture 456 (3)
NNTP Commands 459 (1)
Administering NNTP 460 (4)
Lightweight Directory Access Protocol 464 (3)
Summary 467 (3)
Part VI Functionality
Connecting to Other Messaging Systems with 470 (16)
X.400
Overview of X.400 471 (1)
Creating an MTA Service Transport Stack 472 (3)
General Tab 474 (1)
Connectors Tab 475 (1)
Creating an X.400 Connector 475 (10)
General Tab 476 (1)
Schedule Tab 477 (1)
Stack Tab 478 (1)
Override Tab 479 (1)
Address Space Tab 480 (1)
Connected Routing Groups Tab 481 (1)
Delivery Restrictions Tab 482 (1)
Advanced Tab 483 (1)
Content Restrictions Tab 484 (1)
Summary 485 (1)
Mobile Services in Exchange Server 2003 486 (12)
Exchange ActiveSync 488 (5)
Setting Up Exchange Server 2003 for 489 (2)
Exchange ActiveSync
Setting Up a Mobile Device for Exchange 491 (2)
ActiveSync
Outlook Mobile Access 493 (3)
Configuring Outlook Mobile Access in 494 (1)
Exchange Server 2003
Enabling Unsupported Devices in OMA 495 (1)
Summary 496 (2)
Part VII Security
Security Policies and Exchange Server 2003 498 (16)
Why Are Information Security Policies 500 (1)
Important?
Information Security Policies and 501 (1)
Electronic Policies
Information Security Policies for 502 (11)
Exchange Server 2003
Password Policies 502 (2)
Logon Policies 504 (1)
Acceptable Use Policies 504 (1)
Computer Viruses, Trojans, and Worms 505 (1)
Schema Extensions by Exchange Server 506 (2)
2003
Data Security 508 (2)
Legal Exposure to Unwanted E-Mail 510 (1)
Content
Backing Up and Archiving Exchange 510 (1)
Databases
E-Mail Integrity 511 (1)
Miscellaneous Elements to Consider 512 (1)
Summary 513 (1)
Exchange Server Security 514 (22)
The Scope of Security 515 (1)
Motivations of an Attacker 516 (2)
How Hackers Work 518 (3)
Physical Security 521 (1)
Administrative Security 521 (5)
SMTP Security 526 (7)
Computer Viruses 533 (2)
What Is a Virus? 533 (1)
Trojans 534 (1)
Worms 534 (1)
Junk E-Mail 535 (1)
Summary 535 (1)
Securing Exchange Server 2003 Messages 536 (40)
Windows Server 2003 Security Protocols 537 (1)
Understanding the Public-Key 538 (8)
Infrastructure in Windows Server 2003
Encryption and Keys 538 (1)
Encryption Schemes 539 (1)
Certificate Services in Windows Server 540 (6)
2003
Managing the Public-Key Infrastructure 546 (15)
Installing and Configuring Certificate 546 (4)
Services
Installing Web Enrollment Support 550 (1)
Using the Web Enrollment Pages 551 (6)
Viewing Information About Certificates 557 (4)
Securing Messaging in Outlook 2003 561 (5)
Initially Trusting a Certificate 562 (1)
Encryption and Outlook 2003 562 (1)
Digital Signatures and Outlook 2003 563 (1)
S/MIME and Outlook 2003 563 (1)
Configuring Outlook 2003 for Secure 564 (2)
Messaging
Installing Exchange Certificate Templates 566 (1)
Working with the Local Certificate Store 567 (3)
Understanding How Exchange Server 2003 570 (3)
Integrates with Windows Server 2003
Security
Cross-Forest Authentication 573 (1)
Summary 573 (3)
Part VIII Maintenance
Monitoring Exchange Server 2003 576 (20)
Using Event Viewer 577 (2)
Using Diagnostics Logging 579 (3)
Using Exchange Monitors 582 (9)
Using Server Monitors 583 (5)
Using Link Monitors 588 (1)
Using Notifications 588 (3)
Tracking Messages 591 (3)
Enabling Message Tracking for a Server 592 (1)
Using the Message Tracking Center 592 (2)
Using System Monitor 594 (1)
Using SNMP and the MADMAN MIB 594 (1)
How SNMP Works 594 (1)
Exchange Server 2003 and the MADMAN MIB 595 (1)
Summary 595 (1)
Disaster Recovery of an Exchange Server 596 (18)
2003 Database
Backup and Restore Strategy 597 (14)
Database GUID 598 (1)
Mailbox GUID 598 (1)
Log File Signature 598 (1)
Circular Logging 598 (1)
Checksum 599 (1)
Single Database Backup 599 (1)
Domain and Configuration Partitions 600 (1)
Types of Backups 600 (2)
Backup Strategies 602 (2)
The Backup Process 604 (2)
Restore Process Overview 606 (1)
Restoring the Binary Files 607 (1)
Considerations of Different Restore 607 (4)
Scenarios
Recovery Scenarios 611 (1)
Recovering an Exchange Server 2003 611 (1)
Member Server
Best Practices 612 (1)
Shadow Copies and Exchange Server 2003 613 (1)
Summary 613 (1)
Troubleshooting Exchange Server 2003 614 (12)
Using Troubleshooting Tools 615 (8)
Inbox Repair Tool 615 (2)
RPing Utility 617 (4)
Eseutil.exe Offline Tool 621 (2)
Other Useful Utilities 623 (1)
Finding Help 623 (2)
Product Documentation 623 (1)
Microsoft TechNet 623 (1)
Internet Newsgroups 624 (1)
Summary 625 (1)
Tuning Exchange Server 2003 Performance 626 (26)
Understanding How the Performance Snap-in 627 (5)
Works
Performance Monitoring Concepts 627 (2)
Collecting Data with the Performance 629 (1)
Snap-in
Viewing Collected Data 630 (2)
Evaluating the Four Main Subsystems in 632 (6)
Windows
Evaluating Memory Usage 632 (2)
Evaluating Processor Usage 634 (1)
Evaluating Disk Usage 634 (2)
Evaluating Network Usage 636 (2)
Using the Performance Snap-in to Tune 638 (4)
Exchange Server 2003
SMTP System Monitor Counters 638 (1)
Content Indexing System Monitor Counters 639 (2)
Outlook Web Access 641 (1)
Summary 642 (2)
Part IX Appendixes
A Default Directory Structure for 644 (2)
Exchange Server 2003
B Delivery Status Notification Codes 646 (4)
C Log File Locations 650 (2)
Glossary 652 (17)
Index 669