シックスシグマ設計(DFSS)による新商品・サービス開発<br>Design for Six Sigma : Launching New Products and Services without Failure

シックスシグマ設計(DFSS)による新商品・サービス開発
Design for Six Sigma : Launching New Products and Services without Failure

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  • 製本 Hardcover:ハードカバー版/ページ数 195 p.
  • 言語 ENG,ENG
  • 商品コード 9780566084348
  • DDC分類 658.562

Table of Contents

        List of figures and tables                 ix
List of abbreviations xi
Preface xiii
Introduction xv
Part One: Design and Six Sigma 1 (54)
Six Sigma overview 3 (16)
Six Sigma described 3 (6)
The need for Design For Six Sigma 9 (4)
Manufacturing and services 13 (4)
Summary 17 (1)
Exercises 17 (2)
Design considered 19 (18)
The nature of design 19 (4)
Elements of design 23 (3)
Design as an Activity 26 (4)
Failures in design 30 (4)
Summary 34 (1)
Exercises 35 (2)
Business strategy for growth 37 (18)
Making a Profit 37 (2)
Short term and long term 39 (3)
Strategy applied to design 42 (3)
Customer focus 45 (2)
New technology 47 (3)
Design constraint methodology 50 (2)
Summary 52 (1)
Exercises 53 (2)
Part Two: A DFSS Methodology 55 (100)
DFSS framework and overview 57 (16)
An outline methodology 58 (4)
Flavours of DFSS 62 (4)
Project case Studies 66 (5)
Summary 71 (1)
Exercises 72 (1)
DFSS methodology in Detail 73 (24)
Selecting and starting projects 75 (3)
The solution comes first 78 (2)
Focusing on the coustomer 80 (4)
Conceptual Design 84 (5)
Design 89 (3)
Implementation 92 (1)
Commercialization 93 (1)
Summary 94 (1)
Exercises 95 (2)
Advanced customer analysis 97 (22)
Collecting data -- visiting the gemba 98 (1)
Customer needs analysis 99 (6)
Quality function deployment 105 (10)
Summary 115 (1)
Exercises 116 (3)
Practical Conceptual design 119 (18)
Creativity and invention 119 (5)
Complexity and simplicity 124 (2)
Qualification and verification 126 (5)
Costs and benefits 131 (2)
Summary 133 (1)
Exercises 134 (3)
Robustness and reliability 137 (18)
Failure and error 138 (7)
Robust design and lean manufacture 145 (4)
Considering people 149 (2)
Summary 151 (2)
Exercises 153 (2)
Part Three: Practical Issues 155 (26)
Practical implementation 157 (14)
DFSS as part of company strategy 158 (1)
Project control 159 (1)
Pilot testing and evaluation 160 (1)
Process control and SPC 161 (1)
Combining DFSS with other approaches 162 (6)
Summary 168 (3)
Management and people 171 (10)
Team skills and training 171 (3)
The business--customer conflict 174 (1)
Scorecards, reward and recognition 175 (1)
Innovation and chaos 176 (2)
Conclusion 178 (1)
Summary 179 (2)
Appendix 181 (8)
DPMO-to-process sigma conversion table 181 (1)
DCCDI methodology tollgates 181 (5)
Gazetteer 186 (3)
Index 189