Beyond Negotiation : Redeeming Customer-Supplier Relationships

Beyond Negotiation : Redeeming Customer-Supplier Relationships

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  • 製本 Hardcover:ハードカバー版
  • 言語 ENG
  • 商品コード 9780471922032
  • DDC分類 658.802

Contents

Manufacturing - the Cinderella industry in the West; closing the competitive gap - involving the supplier; why the adversarial approach no longer works - if it ever did; buyer-seller interdependence; risk and trust - and the development of relationships; the development of organizations - and the implications for buyer/seller relations; an organizational strategy for developing buyer/supplier relationships; creating the right conditions; letting go the rock.