This volume brings together two significant areas of research, psychophysiology and the application of information technology to the office and other 'electronic workplaces'. It is the first book in the field to focus on psychophysiological aspects of user-system interaction. The contributors, all internationally well known, draw together social psychological, cognitive and biological aspects of the electronic workplace. They give a comprehensive review of relevant studies, including stress in the office environment and the effects of the VDU, using electrocorticial, heart rate, oculomotor and biochemical measures of human responses, and make recommendations for future research and practice in the field of user-system interaction, thus making the book of particular value to both professionals and researchers in industrial psychology and psychophysiology, computer scientists, industrial designers and information technology consultants.
INTRODUCTION TO THE KEY ISSUES: Introduction; The Psychophysiological Context; The Technological and Work Context: The Office as the Prototypical Electronic Workplace of the 1990's; PSYCHOLOGICAL CONCEPTS IN THE ANALYSIS OF USER-SYSTEM INTERACTION: Contemporary Models of Information Processing and the Cognitive Demands of User-System Interaction; The Social Psychology of Working Situations; Sources of Stress in the Modern Office; SPECIAL DEMANDS OF THE ELECTRONIC WORKPLACE: Psychophysiology and the Ergonomic Demands of Visual Display Terminals; PSYCHOPHYSIOLOGY RESEARCH AND FINDINGS: Event Related Brain Potentials; The Electroencephalogram; Oculomotor Activity and Man-Machine Interaction in the Workplace; Heart Rate and Sinus Arrhythmia; Adrenal Hormone Production as Indices of Occupational Stress; Self-Report Techniques; OVERVIEW, PREDICTIONS AND RECOMMENDATIONS; Psychophysiology and the Electronic Workplace: The Future; Subject Index; Author Index.