Building a Culture of Respect : Managing Bullying at Work (Issues in Occupational Health)

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Building a Culture of Respect : Managing Bullying at Work (Issues in Occupational Health)

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  • 製本 Paperback:紙装版/ペーパーバック版/ページ数 250 p.
  • 言語 ENG,ENG
  • 商品コード 9780415246484
  • DDC分類 658

Full Description


Bullying is an increasing problem in the workplace. It is estimated that five million workers are bullied each year in the UK, and that one in four employees is aware of colleagues being bullied. Bullying creates significant health problems for employees and, despite this, there is a conspicuous absence of published material on why these behaviors occur, how their occurrence can be reduced, and what can be done to help the victims.Building a Culture of Respect focuses on the development of organizational cultures that promote the dignity of all employees, which have the power to reduce the incidence and impact of bullying. The creation of an organizational culture of respect requires an integration of organizational policies, processes and interventions. Written by a group of experienced academics and practitioners, this collective volume allows theory to be integrated with evidence and practice in an approach that can be used to inform organizational management, unions, human resource managers, lawyers, general practitioners, occupational health psychologists and counselors on the most effective ways of addressing bullying at work.

Table of Contents

        List of contributors                       vii
Foreword xi
Lord Monkswell
Preface xiii
Acknowledgements xvii
Part 1 Origins and problems 1 (58)
Origins of bullying: theoretical frameworks 3 (18)
for explaining workplace bullying
Helge Hoel
Cary L. Cooper
Organisational responses to workplace bullying 21 (12)
Neil Crawford
Trauma, duress and stress 33 (10)
Michael J. Scott
Stephen G. Stradling
Victim to survivor 43 (16)
Noreen Tehrani
Part 2 Size of the problem 59 (36)
Social psychology of bullying in the workplace 61 (16)
Claire Lawrence
Monitoring bullying in the workplace 77 (18)
Diane Beale
Part 3 Imperative to act 95 (20)
Dignity at work: the legal framework 97 (18)
Patricia Leighton
Part 4 The way forward 115 (110)
A proactive approach 117 (18)
Vivienne Walker
A total quality approach to building a 135 (20)
culture of respect
Noreen Tehrani
Don't suffer in silence: building an 155 (10)
effective response to bullying at work
Steve Rains
Issues for counsellors and supporters 165 (20)
Brigid Proctor
Noreen Tehrani
Issues for general practitioners 185 (16)
Chris Manning
Bullying is a trade union issue 201 (20)
Tom Mellish
Building a culture of respect: issues for 221 (4)
future consideration
Noreen Tehrani
Index 225