ベンチマーキングの経済学：競争優位性のための業績評価 The Economics of Benchmarking : Measuring Performance for Competitive Advantage （1ST）

ベンチマーキングの経済学：競争優位性のための業績評価<br>The Economics of Benchmarking : Measuring Performance for Competitive Advantage （1ST）

ベンチマーキングの経済学：競争優位性のための業績評価
The Economics of Benchmarking : Measuring Performance for Competitive Advantage （1ST）

Raa, Thijs Ten

Palgrave Macmillan（2008/12発売）

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製本 Hardcover:ハードカバー版／ページ数 107 p.
言語 ENG
商品コード 9780230224384
DDC分類 658.401

Full Description

For businesses seeking to gain the edge over their competitors, benchmarking is an increasingly popular tool used to compare operations and performance. ten Raa elegantly presents the techniques and theory to explain how performance indices and rankings are developed and how they can be used to improve efficiency, productivity and profitability.

What is Benchmarking and Why is it Useful?
Linear Programming in one Lesson
The Technique of Benchmarking
Case study 1: Spanish Restaurants
Case study 2: Indian Banks
Case study 3: Korean Quality Management
Case study 4: Austrian Banking Deregulation
Efficiency, Productivity and Profitability
Case study 5: U.S. Manufacturing
Case study 6: U.S. Hotels
Case study 7: European Railways Efficiency
Ranking
Case study 8: Dutch Economics and Business Schools
Returns to Scale
Case study 9: U.S. Real Estate Investment Trusts
Case study 10: European Railways Returns to Scale
Concluding Remarks.