Reaching Out : Interpersonal Effectiveness and Self-Actualization (8TH)

Reaching Out : Interpersonal Effectiveness and Self-Actualization (8TH)

  • ただいまウェブストアではご注文を受け付けておりません。 ⇒古書を探す
  • 製本 Paperback:紙装版/ペーパーバック版
  • 言語 ENG,ENG
  • 商品コード 9780205367412
  • DDC分類 302.34

Table of Contents

Preface                                            xiii
The Importance of Interpersonal Skills 1 (38)
The Power of Interpersonal Skills 1 (1)
The Relationship Imperative 2 (3)
Why Improve Your Interpersonal Skills? 5 (1)
Your Invitation to Improve Your 6 (1)
Interpersonal Skills
What's in This Book 7 (2)
Interpersonal Interaction and Relationships 9 (3)
The Value of Interpersonal Relationships 12 (7)
Difficulties in Forming Relationships 19 (4)
The Application of Social Science Research 23 (1)
to Interpersonal Skills
Learning from Experience 24 (2)
Learning Interpersonal Skills 26 (3)
Accepting the Invitation 29 (7)
Comprehension Test A 30 (1)
Comprehension Test B 31 (5)
Summary 36 (1)
Answers 37 (2)
Self-Disclosure 39 (54)
Introduction 39 (6)
Being Open with and to Other People 45 (1)
Openness with Other Individuals 46 (5)
Self-Disclosure and Self-Awareness 51 (6)
Self-Awareness Through Feedback from Others 57 (5)
Self-Acceptance and Self-Disclosure 62 (1)
Self-Disclosure and Self-Presentation 63 (25)
Comprehension Test A 86 (1)
Comprehension Test B 87 (1)
Self-Diagnosis 88 (1)
Summary 89 (2)
Answers 91 (2)
Developing and Maintaining Trust 93 (30)
Introduction 93 (1)
Developing and Maintaining Trust 94 (2)
Building Interpersonal Trust 96 (1)
Being Trusting and Trustworthy 97 (2)
Trust and Communication 99 (1)
Destroying Trust 99 (1)
Reestablishing Trust After It Has Been 100 (1)
Broken
Trusting Appropriately 101 (1)
Trusting as a Self-Fulfilling Prophecy 102 (1)
Personal Proclivity to Trust 102 (1)
Trust in Friendships 103 (17)
Comprehension Test 103 (16)
Chapter Review 119 (1)
Self-Diagnosis 120 (1)
Summary 121 (1)
Answers 121 (2)
Increasing Your Communication Skills 123 (1)
Introduction 123 (1)
What Is Communication? 124 (4)
Effective Communication Versus 128 (4)
Misunderstandings
Comprehension Test A 131 (1)
Sending Messages Effectively 132 (16)
Comprehension Test B 135 (12)
Comprehension Test C 147 (1)
Improving Your Receiving Skills 148 (3)
Theory on Listening and Responding 151 (4)
Comprehension Test D 153 (2)
Theory on Selective Perception in Listening 155 (6)
and Responding
Comprehension Test E 157 (1)
Comprehension Test F 158 (3)
Toward Improved Communication Skills 161 (2)
Chapter Review 161 (2)
Self-Diagnosis 163 (1)
Summary 164 (1)
Answers 164 (3)
Expressing Your Feelings Verbally 167 (177)
The Power of Feelings 167 (1)
Saying What You Feel 168 (2)
What's Going on Inside? 170 (6)
Comprehension Test A 175 (1)
When Feelings Are Not Expressed 176 (2)
Comprehension Test B 177 (1)
Expressing Your Feelings Verbally 178 (9)
Comprehension Test C 180 (7)
Checking Your Perception of Another's 187 (3)
Feelings
Chapter Review 189 (1)
Self-Diagnosis 190 (1)
Summary 190 (1)
Answers 191 (2)
Expressing Your Feelings Nonverbally 193 (22)
Introduction 193 (1)
Nonverbal Communication 194 (2)
Characteristics of Nonverbal Communication 196 (2)
The Importance of Congruence Between Verbal 198 (1)
and Nonverbal Messages
Status and Power in Nonverbal Expressions 199 (13)
Chapter Review 211 (1)
Self-Diagnosis 212 (1)
Summary 212 (1)
Answers 213 (2)
Helpful Listening and Responding 215 (36)
Responding to Another Person's Problems 215 (9)
Intentions Underlying the Responses 224 (9)
Comprehension Test A 232 (1)
Helping People Solve Their Problems 233 (1)
Listening and Responding Alternatives 234 (2)
Comprehension Test B 236 (1)
Phrasing an Accurate Understanding Response 236 (12)
Chapter Review 247 (1)
Self-Diagnosis 248 (1)
Summary 248 (1)
Answers 249 (2)
Resolving Interpersonal Conflicts 251 (48)
Inevitability of Conflicts 251 (1)
Understanding Conflicts of Interest 252 (2)
Comprehension Test A 253 (1)
Mastering the Conflict Strategies 254 (6)
Comprehension Test B 260 (1)
Negotiating to Solve the Problem 260 (12)
Try, Try Again 272 (1)
Refusal Skills: This Issue Is Nonnegotiable 272 (24)
Chapter Review 295 (1)
Self-Diagnosis 296 (1)
Summary 297 (1)
Answers 297 (2)
Anger, Stress, and Managing Feelings 299 (42)
The Nature of Stress 299 (6)
Managing Stress Through Social Support 305 (1)
Systems
The Nature and Value of Anger 306 (3)
Comprehension Test 309 (1)
Rules for Managing Anger Constructively 309 (14)
Eliminating Unwanted Feelings from Your Life 323 (10)
How to Deal with an Angry Person 333 (3)
Anger and Negotiations 336 (2)
Chapter Review 338 (1)
Self-Diagnosis 338 (1)
Summary 339 (1)
Answers 339 (2)
Building Relationships with Diverse 341 (36)
Individuals
Introduction 341 (2)
Step One: Recognize and Value Diversity 343 (1)
Step Two: Interact with Diverse Individuals 344 (1)
in a Cooperative Context
Step Three: Build Pride in Your Historical 345 (5)
and Cultural Identity
Step Four: Appreciate Others' Historical 350 (2)
and Cultural Backgrounds
Step Five: Establish a Superordinate 352 (3)
Identity
Step Six: Reduce Internal Barriers to 355 (10)
Constructive Interaction
Step Seven: Resolve Conflicts Constructively 365 (1)
Step Eight: Internalize Pluralistic Values 365 (1)
Other Aspects of Diversity 366 (5)
Friendships 371 (3)
Chapter Review 373 (1)
Self-Diagnosis 374 (1)
Summary 374 (1)
Answers 375 (2)
Ethics of Relationships 377 (16)
Relationships and Ethics 377 (1)
Guidelines for Ethical Relationships 378 (11)
Chapter Review 388 (1)
Self-Diagnosis 389 (1)
Summary 390 (1)
Answers 391 (2)
Epilogue 393 (14)
Importance of Interpersonal Skills 393 (2)
Interpersonal Effectiveness, 395 (5)
Self-Actualization, and Interpersonal Skills
Looking Forward 400 (7)
Appendix 407 (4)
Glossary 411 (10)
References 421 (3)
Index 424