Full Description
This Canadian textbook for introductory courses in interpersonal communication treats major concepts in interpersonal relations using an interdisciplinary approach, combining theoretical understanding with practical skill development.
Contents
1: Foundations of Communication
2: Nine Axioms of Communication
3: Self and Other
4: Theoretical Dimensions of Interpersonal Communication
5: Verbal Communication
6: Nonverbal Communication
7: Listening and Responding
8: Managing Defensiveness and Interpersonal Conflict
9: Influence in Interpersonal Relations
10: Leadership as Interpersonal Communication
11: Ethics in Interpersonal Communication
Appendix A: The Personal Icon Project
Appendix B: Readings for Interpersonal Analysis
Appendix C: Communication Case Studies
