A how-to guide for consultantsHere is the accumulation of 35 years of work of two men who have helped shape the training and development field. Teachers, trainers, consultants, and continual learners themselves, the authors share their repertoire of concepts, strategies, and techniques.The function of consultants is part of the role and function of all those who lead, direct, teach, or interact as friAnds and peers with others.--Gordon and Ronald Lippitt, authorsThe authors identify the six phases of almost any consultant-client working relationship:Engaging in initial contact and entryFormulating a contract and establishing a helping relationshipIdentifying problems through diagnostic analysisSetting goals and planning for actionTaking action and cycling feedbackCompleting the contractThis book emphasizes the role of the consultant?internal or external?in an organizational setting. You'll learn to recognize the most appropriate, effective, and credible route to solving almost any consulting conundrum. You'll use every chart, checklist, and reference in this work to improve your own job performance.Learn to:Recognize the phases in consultingCope with ethical dilemmasAssess and evaluate your projectsConsult in internation settingsFacilitate change...and much more!You might call yourself a consultant.You might not. Regardless, you'll find yourself better equipped for any business interaction when you have this book at your side.Table of contents:Consultation: An Expanding Process Phases in Consulting Interventions: Making Decisions and Ensuring Quality Consultant Roles Ethical Dilemmas and Value Guidelines Designing Participative Learning Diagnostic Analysis, Progress Assessment, and Evaluation Examples of Consultation in Action Guidelines for International Consulting Skills, Competencies, and Professional Development The Consultant as Change Facilitator Implications for the Future of Consulting
Table of Contents
Consultation: An Expanding Process.
Phases in Consulting.
Interventions: Making Decisions and Ensuring
Ethical Dilemmas and Value Guidelines.
Designing Participative Learning.
Diagnostic Analysis, Progress Assessment, and
Examples of Consultation in Action.
Guidelines for International Consulting.
Skills, Competencies, and Professional
The Consultant As Change Facilitator.
Implications for the Future of Consulting.