A Guide to Customer Service Skills for the Service Desk Professional (4TH)
  • 洋書

A Guide to Customer Service Skills for the Service Desk Professional (4TH)  Paperback,  言語:ENG

Knapp, Donna/ Knapp, Donna

  • ウェブストア価格 ¥33,513(本体¥30,467)
  • Course Technology Inc(2014/05発売)
  • ポイント 304pt
  • 海外からお取り寄せ(通常6~9週間)
A Guide to Service Desk Concepts (4TH)
  • 洋書

A Guide to Service Desk Concepts (4TH)  Paperback,  言語:ENG

Knapp, Donna

  • ウェブストア価格 ¥33,513(本体¥30,467)
  • Course Technology Inc(2013/02発売)
  • ポイント 304pt
  • 海外からお取り寄せ(通常6~9週間)
The ITSM Process Design Guide : Developing, Reengineering, and Improving IT Service Management
  • 洋書

The ITSM Process Design Guide : Developing, Reengineering, and Improving IT Service Management  Paperback,  言語:ENG

Knapp, Donna

  • ウェブストア価格 ¥15,403(本体¥14,003)
  • J Ross Publishing(2010/08発売)
  • ポイント 140pt
  • 海外からお取り寄せ(通常6~9週間)
Bioethics, human rights and health law : Principles and practice
  • 洋書

Bioethics, human rights and health law : Principles and practice  Paperback,  言語:ENG

Dhai, Amaboo/ McQuoid-Mason, David/ Knapp Van Bogaert, Donna

  • Juta Legal and Academic Publishers(2017/02発売)
  • ご注文いただけません
Guide to Customer Service Skills for the Help Desk Professional (Turtleback School & Library Library Binding)
  • 洋書

Guide to Customer Service Skills for the Help Desk Professional (Turtleback School & Library Library Binding)  Hardcover,  言語:ENG

Knapp, Donna

  • Turtleback Books(1999/11発売)
  • ご注文いただけません